[Resolved] Ford Fiesta Diesel Car — NON AVAILABILITY OF PARTS | |
I HAVE FORD FIESTA DIESEL (2006) SXI MODEL. I HAD STARTING PROBLEM, THE CAR WAS GIVEN TO FORD SERVICE CENTER ( SHAMAN FORD) AT BYCULLA, MUMBAI .THEY INFORMED THE FUEL LINE PIPE IS HAVING LEAKAGE & IT SHOULD BE REPLACED. I INFORMED THEM TO REPLACE IT, BUT THEY TOLD THE PIPE WILL TAKE 1DAY TIME TO GET IT FROM THIER CHENNAI SERVICE CENTER. I AGREED UPON . BUT SURPRISE TO NOTE, THE PIPE IS STILL NOT AVAILABLE SINCE MORE THAN 5DAYS HAVE PASSED... IT IS VERY MUCH SORRY ON PART OF SHAMAN FORD THAT THEY ARE NOT KEEPING THIS IMPORTANT PARTS (FUEL LNE PIPE) IN STOCK... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Ford Fiesta — unavailability of parts
as i have purchase a ford fiesta from narain ford, and from the very begining i m suffering from after sale services the spares are not available at the narain ford and the service engineers r not trained they r not able to diagnose the problem.there was some noise from the wheels the engineer said its because of tyres u have to replace all tyres we did it but then also there was sound then they said its from bearings then i asked then to replace bearings but then there was no bearings in the workshop they take near abt 7- 10 days to replace it.
now yesterday i again send my car to work shop because of air conditioner is not working and car was heating the engineer said the fan is not working and it needs a change of fan. but again he said that its not available in store n it will take 8-10 days .
so i request u have a look at narain ford lucknow because now many o[censored]r customers r unsatisfied like me. and it is damaging the company goodwil and then its effect ur sale.
my car regestration no is UP32 CP 5878 stating at narain ford work shop lucknow
plz reply back to what u can do to help me out because i m suffering lots of problems without the car.
thanks
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fordfiesta — starting problem
my vechicle no.up32by8999 was going on his way and then eventually it stops and doesn't start then i went to narain ford service centre but they are giving no satisfactory response since friday