[Resolved] Ford Fiesta — EXORBITANT CHARGES

R. RAJENDRAN

from Pudukkottai, Tamil Nadu

Address:

Tamil Nadu

I have purchased a Ford Fiesta and have been giving it for service regularly to the authorised service centre. However, there has been abnormal service charges being levied and everytime they ask to change certain parts.

This is the worst vehical I have come across and the people at the service centres have no clue as to why the problem occurs and we do not even know if it is an inherent defect of the car.

They just need to make money by fooling customers to purchase the car. There is no proper hierarchy or even a greivance forum to register an official complaint. I strongly recommend a person to even buy a bullock cart but never a FORD FIESTA!!!

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Terence Joseph

from Mumbai, Maharashtra

Ford Fiesta — Blackmailing during service

During routine checkup of our Director's Ford Feista in Bhavna Ford Mumbai , we were told that there is a humming noise from the Alternator and this needs to be replaced and the cost of which would be Rs. 28,000. This humming noise is only due to bearing failure , this was admitted by the Service manager , but as Ford do not provide spares ,they are advised to change the complete set of Alternator .

Is this not ridiculous ? this is pure blackmailing by Ford , If only the bearing is replaced the Alternator is workable .

Hope this matter is taken seriously and stop harrasing the innocent customer