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I am also a ford owner and I have series of issues not one. You go to their website and will find a customer service mail id of chennai write to them they should respond if not. write to JD power asia which ranks various car manufacturers in quality and service. it should put pressure on them. unfortunately in India there is no governing body like in US wherein for any manufacturing defect you need not go to court but reach this governing body and they take company to task. that is why RECALL of defective parts and vehicles is common in US as they know that they will be in soup if anyone reaches the governing body.
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