[Resolved] Ford Ikon 1.8 Diesel Car — POOR SERVICE WITH REPEATED REPAIRS | |||
TO, THE GENERAL MANAGER FORD INDIA CHENNAI, SIR, I HAVE BEEN FACING EXTREMELY POOR SEVRVICE AT YOUR MANGALORE CAUVERY FORD WORKSHOP FOR A LONG TIME.IN THE LAST 6MONTHS I HAVE INCURRED BILLS OF NEARLY 1 LAKH WITH RECURRENT VISITS AFTER EVERY SUBSEQUENT REPAIR AT THE WORKSHOP.THE CAR IS BEING KEPT OVERNIGHT FOR EVERY REPAIR JOB WITH THE SAME EXCUSE THAT THE SPARES ARE NOT AVAILABLE . THE MANAGER MR. TILAK SHETTY CLAIMS EVERYTHING IS FINE BUT I SUSPECT THERE IS DEFINITELY SOME EXCHANGE OF PARTS AND REMOVAL OF NORMAL PARTS WHICH IS CAUSING THESE PROBLEMS. KINDLY INVESTIGATE THE HAPPENINGS AT THE WORKSHOP TO MAINTAIN THE REPUTATION OF YOUR COMPANY. PLEASE GIVE ME AN EXPLANATION FOR THIS COMPLAINT AT THE EARLIEST. THANKING YOU IN ANTICIPATION OF REQUIRED ENQUIRY. DR. AJIT MAHALE HEAD OF DEPARTMENT RADIODIAGNOSIS KASTURBA MEDICAL COLLEGE MANGALORE MY CAR IS 2005 JANUARY MODEL FORD IKON DIESEL 1.8 REGISTRATIO NUMBER KA 19 P 3046. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
others should give their comments
Reply
yes it was really true.i have bought the new model ford ikon in feb 2009.since then i too face problems with tristar ford rajahmundry .they never attend the vehicle before one hour and they finally say u pls leave the car .last week when i left the car for repair of AC they said they can give in the evening, when i returned back all they could find was problem in the coil, no spars. when i saw kilometer reading they have used my car more than 40 kms.when i asked they said trial.i argued for some time and what to do turned back.
actually i have taken extended warrenty for my vehicle by paying around 13000/-.that is ford company is giving warrenty for 2 yrs and when u pay they extended it to 4 yrs. but now i want to cancel that i take back the money .
Dr.venugopal Reddy
GSL Medical college and hospital
Rajahmundry
actually i have taken extended warrenty for my vehicle by paying around 13000/-.that is ford company is giving warrenty for 2 yrs and when u pay they extended it to 4 yrs. but now i want to cancel that i take back the money .
Dr.venugopal Reddy
GSL Medical college and hospital
Rajahmundry
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
24%
Complaints
1694
Pending
0
Resolved
398
View all 1694 Ford India reviews & complaints
+91 44 2455 1500 (Corp. Office South)
+91 22 6702 4300 (Corp. Office West)
+91 33 6454 0374 (Corp. Office East)
S.P. Koil Post, Chengalpattu, Tamil Nadu, India - 603204
View all Ford India contact information