Ford Ikon — pathetic authorised service stations

i have a ford ikon flair 2004 model. i am staying in gurgaon- haryana. last month i got an appointment from harpreet ford. when i reached their they kept me waiting for 1 hr and no body starts repairing my car. when i asked that whats the fun of prior appointment than they bluntly said ' u have to wait does nt matter u came with prior appointments or so"" this is is pathetic behaviour of the service executive over their.

Regards

Parun kansal
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Dear Sir,

Service being provided at Gangage FORD, Kolkata is horrible. They are not attending the problems properly and making money by cheating the customer. Due to poor service, I have replaced all the tryres of my car since last 3 months. Last time car has been handed over to us without resolving the problem. I am facing problem on regular basis. I do not expect such kind of service from company like FORD. We purchased two cars at a time from FORD. I do not know what we should do in future.

Please take action on immediate basis otherwise we would be compelled to go with Consumer Forum.

Regards,

J.K.Choudhary
[protected]

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