[Resolved]  Ford Ikon — Ditched with me, with poor service

I have been ditched by the Bhagat Ford dealer at ludhiana.
I had recently purchased a new ikon from bhagat ford.
The people at bhagat ford have monoply in ford dealership in punjab.
I had already booked my car with them, but the rate afterwards was increased by Rs. 7500, they charged me the excess rate. I accepted the same and gave the money as there was no other way, because of monopoly.
further i had payed them money for seat covers and center locking.
They provided the same after 20 days.
In this case, my center locking key remote was provided in just 1 quantity.
When i asked about my another remote, they said there is only one available.
When i objected, they offered me other remotes of other customers which were with them.
But those were of no use for me.
I tried a lot and even talked to the managers at bhagat ford, but they are not ready to listen.
Please provide me the other remote of my centre locking.
Moreover they behave like illitrates for which i even cant explain on this complain.
I will be happy if I am provided with remote.
I already dont expect and service from bhagat group.