Comments
I also have similar experience at Fortis Cunningham Road, coming to their consultation charges, i am sure many would have experience the same, we paid the consultation charges of 500, got the doctor consultation done, doctor had asked us to do few tests on the hospital premises which cost us 3500, after getting the test done, the doctor charges another 500 to see the reports, funny...I don't know how professional they are, but they are NOT the Best Hospital neither they have the Best doctors...they are in this Business solely loot money from people in the name of Service.
Reply
Friends You can call below toll free number first and enquire about your complaints and issues.
National consumer helpline[protected]
This is what the law says
In Medical Negligence When a consumer has any complaint / grievance against a Doctor/ Hospital (either Government or Private Hospital) or Nursing Home, for redressal - He should first take a second opinion from a doctor having expertise in the same field.
- If the opinion indicates a case of negligence, he should send his complaint to the Medical Superintendent (M.S) of the concerned Hospital with copy to Chief Medical Officer (CMO) of his area.
- If there is no reply or he is not satisfied with the reply of the concerned official then he should send his complaint to the State Medical Council of his area. (Fee Free)
- If he is not satisfied with reply of SMC then he can send his complaint to the Medical Council of India. MCI will charge Rs. 500/ – as processing fee.
- If there is criminal type complaint than effected consumer can file complaint with the local Police Station. However, the expert opinion will be required to register any police complaint.
- He can file a case with the Consumer Forum, Civil Court and Criminal Court for seeking damages arising out of wrong treatment or removal of sensitive body parts during operation.
National consumer helpline[protected]
This is what the law says
In Medical Negligence When a consumer has any complaint / grievance against a Doctor/ Hospital (either Government or Private Hospital) or Nursing Home, for redressal - He should first take a second opinion from a doctor having expertise in the same field.
- If the opinion indicates a case of negligence, he should send his complaint to the Medical Superintendent (M.S) of the concerned Hospital with copy to Chief Medical Officer (CMO) of his area.
- If there is no reply or he is not satisfied with the reply of the concerned official then he should send his complaint to the State Medical Council of his area. (Fee Free)
- If he is not satisfied with reply of SMC then he can send his complaint to the Medical Council of India. MCI will charge Rs. 500/ – as processing fee.
- If there is criminal type complaint than effected consumer can file complaint with the local Police Station. However, the expert opinion will be required to register any police complaint.
- He can file a case with the Consumer Forum, Civil Court and Criminal Court for seeking damages arising out of wrong treatment or removal of sensitive body parts during operation.
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