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Frankfinn Institute Of Air Hostess Training Complaints & Reviews

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Updated: Jul 9, 2026
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Frankfinn Institute Of Air Hostess Training reviews & complaints page 32

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vishal gupta 1131
from Chandigarh, Chandigarh
Apr 29, 2015
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Address: Chandigarh, Punjab

Reference :- Name : Siddharth Gupta Batch Code : AH-3 Reference No.FIAT/CHD/13-14/61 With regard to above subject, Non -receipt of Diploma after course completion from Frankfinn Institute Of Air Hostess Training, Sector 34-A, Chandigarh, they are not responding nor ‏ doing the needful by sending the Diploma and other Certificates as promised by them at the time of Admission and also shown on their official web-cite. Please help us. Regards, Dr.Vishal Gupta ( Retired College Principal ), Father of the candidate, House No.1131, Sector 43-B, Chandigarh-160022 Mobile : [protected]
Complaint marked as Resolved 
Verified Support
May 01, 2015
Frankfinn Institute Of Air Hostess Training Customer Care's response
Dear Vishal Gupta, as discussed with you, the concerned department is already investing about the case of your son. We are hopeful we will be able to resolve your concern soon.
Jul 13, 2015
Updated by vishal gupta 1131
Complaint not solved in full, even customer care is not helping
Verified Support
Nov 12, 2018
Frankfinn Institute Of Air Hostess Training Customer Care's response
We are extremely sorry that you had a bad experience please share your concerns and contact details at [protected]@frankfinn.com so that we can help you in best possible manner.
You are again requested to resolve this matter at the earliest. It gives bad name to the Institute if one has to approach the Consumer Court for such matters.
Diploma was received after the Consumer complaint, but other certificates still missing, if they are in the process and will be sent to me ?
After submitting Consumer complaint, Diploma certificate was sent to us today my mail. But all 6 certificates which are also part of this Diploma, are still awaited.

Frankfinn Institute Of Air Hostess Training — I didnt get any mails regarding job details.

I am not getting any job related mails&calls...can you allkindly look after my problem... email id:[protected]@GMAIL.COM PHONE:[protected], [protected].
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    limbadri
    from Hyderabad, Telangana
    Feb 25, 2015
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    Address: Hyderabad, Andhra Pradesh

    Dear sir, I R.Limbadri f/o R.Nikitha. I have paid cash for registration fee rs.5, 618/- receipt no.FIAT/HYH/14-15/020 dt.13/06/2014 and admission fee rs.16, 854/- deposited in your a/c no.[protected], axis bank. dt.17/06/2014. Due to placement in software company she could not join in your institute. Frankfinn, himayat nagar hyderabad, branch has been processed for refund of admission fee wide ref.# FIAT/HYH/14-15/33 with TXN#187422.in the month of aug.14. Since then we have been following up with branch staff till today, but we have not received payment. Kindly do needful in regard. Thanking you,
    Mar 19, 2017
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2017
    Frankfinn Institute Of Air Hostess Training Customer Care's response
    Dear I R.Limbadri,
    We hope that query has been resolved to your satisfaction. If you feel that the query is not resolved, please share the details at [protected]@frankfinn.com.

    Regards
    Frankfinn Team
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      pandya.deepak08
      Dec 31, 2014
      Resolved
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      Address: Jaipur, Rajasthan

      Hi team, My name is Deepak Kumar Pandya. I took admission in Frankfinn Udaipur in 2011 for post graduation diploma in Aviation & hospitality services course but I wanted to join Jaipur center so Frankfinn Udaipur faculty said that we will transfer you to Jaipur center, you can deposit your fees here. I deposited full course fees and I got transferred to Frankfinn Jaipur and I took my all classed from Frankfinn Jaipur from day 1 . The batch assigned was K-5. I completed my course successfully But the problem is I haven't got my course certificates yet due to transfer out Issue (As I have been Informed) . Actually Its been more than 3 years now. I have been contacting every concern person but no help. I called them multiple times and also sent emails but still no joy. I'm in a loop now. Please help. Below are the contact details of mine. Thank you. Deepak kumar pandya K-5 batch 2011 Mob-[protected] Email: pandya.[protected]@gmail.com
      Mar 17, 2017
      Complaint marked as Resolved 
      Verified Support
      Feb 14, 2017
      Frankfinn Institute Of Air Hostess Training Customer Care's response
      Dear Deepak Kumar Pandya,
      We hope that Query has been resolved to your satisfaction. If you feel that the Query is not resolved, please share the details at [protected]@frankfinn.com.

      Regards
      Frankfinn Team

      Regards
      Frankfinn Team
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        Narinder Thakur
        from Fazilka, Punjab
        Aug 1, 2014
        Resolved
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        Address: Moga, Punjab

        dear sir i am narinder sir mene frankfinn me htcs diploma me admision le thi par me ab frankfinn me cores nahi kar skta kiyoke mere ghar me probalm aa gae hai mere mata pita meri fees nahi pay kar skte hai mene 25550 fees pay kar de hai kirpa karke meri fees refund kar de AAPKA BAHUT THANKS HOGA VERY VERY THANKS SIR NAME=NARINDER MB=[protected] MB=[protected]
        Dec 14, 2018
        Complaint marked as Resolved 
        Verified Support
        Nov 12, 2018
        Frankfinn Institute Of Air Hostess Training Customer Care's response
        We are Extremely Sorry that you had a bad experience, Please share your contact details on [protected]@frankfinn.com
        so that we can help you in best possible manner.

        Regards
        Frankfinn Team
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          A
          arunstarkrishnan
          from Gurgaon, Haryana
          Jun 30, 2014
          Resolved
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          Address: New Delhi, Delhi

          I got admission in the franfinn institute M-3, 2nd Floor, Above Kotak Mahindra Bank, South Ex, Part - II, New Delhi-110049. Tel.Phone[protected] for the course of FRANFINN DIPLOMA IN HOSPITALITY, TRAVEL AND COUSTOMER SERVICE. And at the time of admission my sister was promised that after completion of course (session date[protected] she will get diploma and rest of the certificates. She had deposited a fee of Rs. 51, 070 with bank check no 281696 dated[protected]. At the completion of this course they are only providing only one certificate. And other promised certificates they haven’t issued to either students. Kindly register my complaint against this institute so that I may take necessary legal action against this institute.
          Mar 13, 2017
          Complaint marked as Resolved 
          Verified Support
          Feb 07, 2017
          Frankfinn Institute Of Air Hostess Training Customer Care's response
          We are Extremely Sorry that you had a bad experience, Please share your contact details on [protected]@frankfinn.com
          so that we can help you in best possible manner.

          Regards
          Frankfinn Team
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            R
            ron011
            from Noida, Uttar Pradesh
            Apr 9, 2013
            Resolved
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            Address: Assam

            Respected sir
            I went to frankfinn institute of air hostess training (Guwahati) for inquire of there courses with my friend then forcefully request both o[censored]s to take the admission. Then we both paid for the registration and admission fees and they advice that you can start you classes after 3-4 moths but due to some reasons we now don't want to do classes there so we requested to refund our fees but they are not refunding even a single amount to us. Please look on the matter and help us so that we can get amount of money back.
            Mar 19, 2017
            Complaint marked as Resolved 
            Verified Support
            Feb 14, 2017
            Frankfinn Institute Of Air Hostess Training Customer Care's response
            We are Extremely Sorry that you had a bad experience, Please share your contact details at [protected]@frankfinn.com, so that we can help you in best possible manner.

            Regards
            Frankfinn Team
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              nimishacristo
              from Mumbai, Maharashtra
              Jul 9, 2012
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              Address: Mumbai Suburban, Maharashtra

              HI.... IM NIMISHA ,, MY BACH NO: K3 FEES PAID( 2 LACS) APPROX.
              I M DOING Frankfinn Institute Of Air Hostess Training LAST 3 YEARS BUT I DONT HAVE ANY JOB THE FRANKFINN MEMBERS TOLD ME AFTER COMPLETE THAT Air Hostess Training I GOT JOB IN ANY AIRLINES
              BUT AFTER COMPLET THAT TRAINING I DONT HAVE ANY JOB OR PLACMENT THIS IS FROUD COMPNY
              I TOLD U PLS DO NOT DO THAT TRAINING COURSE DO NOT INVEST U R MONEY...FRANKFINN FROUD Institute Of Air Hostess Training.... IF ANY ONE OTHER STUDENT LIKE ME.. PLS MAIL ME.
              Dec 21, 2018
              Complaint marked as Resolved 
              Verified Support
              Nov 12, 2018
              Frankfinn Institute Of Air Hostess Training Customer Care's response
              We are Extremely Sorry that you had a bad experience, Please share your contact details on [protected]@frankfinn.com
              so that we can help you in best possible manner.

              Regards
              Frankfinn Team
              Please learn to speak English and also learn spellings. even i know frankfinn sucks! and dear its not FROUD :D it is FRAUD.
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                A
                asabenas
                from Vasai-Virar, Maharashtra
                Sep 20, 2011
                Resolved
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                Hello ,
                I have paid the admission fee as well as half of the course fee already and I wasn't allowed to start my class for various reasons. I am not too happy about the way you have kept me waiting to start my class and also now you are not even refunding the money I have paid . I have been calling your Institute day and night to get the refund but no one receives the call its high time now . I have also sent a letter to your Institute , but still no progress .Please take interest in the following matter , save your time and my time of getting in to legal procedures .
                Thank you
                Sabena Sebastian
                Complaint marked as Resolved 
                Frankfinn Institute customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
                Frankfinn Institute Of Air Hostess Training customer support has been notified about the posted complaint.
                Verified Support
                Nov 12, 2018
                Frankfinn Institute Of Air Hostess Training Customer Care's response
                We are extremely sorry that you had a bad experience please share your concerns and contact details at [protected]@frankfinn.com so that we can help you in best possible manner.

                Frankfinn Institute — FOR THE DOCUMENT

                My self Nitin Ghuge i was student of frankfinn in 2009 i was complete my education in Mar2010. but still i was not gen any certificate.and no one is there who can take this responsibility.
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                  R
                  Richardson
                  from Gurgaon, Haryana
                  Apr 14, 2011
                  Resolved
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                  I used to work in Frankfinn in a senior post. I resigned from Frankfinn as I was extremely dissatisfied by the entire process of student recruitment. I feel Frankfinn is not a training Institute but just a money making institute. Trust me if you want to be a cabin crew you just need to develop your communication skills and your personality which can be done by you yourself. Spending 1.5L to 2L for such course is unnecessary. Cannot say Frankfinn is Fraud legally as they take all precaution by making the student sign an agreement on Stamp Paper by which the student cannot go legal against frankfinn, and the best part is they do not let you read or take a copy of the same and the employees are trained well to tackle such situation. The target given to the Center Head is 150-200 admission in a year hence the quality of student recruitment is extremely poor hence placement is poor as well. CHILDREN BE CAREFUL...ITS YOUR LIFE.
                  Complaint marked as Resolved 
                  Frankfinn Institute customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
                  Verified Support
                  Nov 12, 2018
                  Frankfinn Institute Of Air Hostess Training Customer Care's response
                  We are extremely sorry that you had a bad experience please share your concerns and contact details at [protected]@frankfinn.com so that we can help you in best possible manner.
                  The above is absolutely frivolous and bogus as there never ever was a person at any centre in India or abroad by the name of Richardson in the employment of Frankfinn since its inception. It seems to be the handiwork of some competitor who has a vested interest in trying to malign and tarnish the image of Frankfinn. Frankfinn is the by far the leader and the world’s no. 1 air hostess training institute with the largest network of centres. It has the best placement track record and has made more air hostesses and flight stewards than all other academies in India put together. Thousands of students have been placed as cabin crew and many more thousands have been placed in the hospitality, travel and customer service industries. Year after year it has been certified by the Limca Book of Records for having the best cabin crew placements. Samir Valia – VP, Marketing and Corporate Communication.
                  I agree totally with you Richardson (whosoever)...Infact this is one of the main reasons why their staff leave the job within few weeks or months!! This is one of the most unprofessional and unethical organization I have ever known. They not only pester their employees in various manners but also do the same with the students!!
                  Proper information or facts are not told clearly to the candidates/parents to just get the admission. And if someone cancels the admission, they do not get REFUND of the admission fees for ages!
                  The students are not treated well, even after the admission. They do not get their uniform, bag, badge, folders, etc on time. Infact I have known that the students have got his/her uniform/bag, etc after almost their course was completed. Does anyone need 01 year to get a bag or a uniform stitched?? Barring some centers, all other are in hopeless state, wherein ACs, lights, projector, computers, etc are not working properly, chairs broken, classroom in poor conditions!
                  Not only this, when students are taken for inflight training, they are ill-treated, made to wait for 6-8hours in their office premises, as their inflight training is done in midnight only. Students have to be awake whole night!!
                  You will find several ex- students across all branches, who haven't got their due certificates after completing the course!! Its useless to follow up with them, as every other month you will find someone new on the desk who will assure to take care of your complaint!!
                  Moreover, many students have been forced to give their testimonials.

                  After paying so much of money and time, you get pains only!!

                  Everyone should BE AWARE...Before taking ADMISSION...and get true details from ex-students/employees !!

                  The students who are claimed to have got job as cabin crew, already had required qualities (good looks & personality, good communication skills, etc) in them. If you have the qualities to be a CABIN CREW, you can be, by applying directly on the airline's website. All airlines give professional training, once selected, which is compulsory also. You will find all details and requirements for the job in their website only.
                  If you don't have the required qualities for cabin crew, then no airlines will recruit you, even if you are Frankfinn student and have spent 2lac rupees!!! Thus No need to waste 1.50-2.00 lac rupees on such said institutes who could set up this business some 5-10 years back, when there were no proper means of sources to get information and verify the same and thus could easily influence customers. But now its not the same n today's e-generation !!

                  BE VIGILANT... for YOUR CAREER !!!

                  P.S- May be names are changed, but the Facts cannot be changed !!
                  i have paid all payment why i did not got my certificate?
                  [protected]
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                    S
                    sanjay gupta 1989
                    from Surat, Gujarat
                    Dec 23, 2010
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                    i have completed my courese in may 2009 from frankfinn institute of airhosstess traning, but till now i have not received my certificate nor any job assistance from them.
                    Complaint marked as Resolved 
                    Frankfinn Institute customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
                    Verified Support
                    Nov 12, 2018
                    Frankfinn Institute Of Air Hostess Training Customer Care's response
                    We are extremely sorry that you had a bad experience please share your concerns and contact details at [protected]@frankfinn.com so that we can help you in best possible manner.
                    You are completely right. i did my course from ghatkopar branch in mumbai. These people are , they lie during admission to take our money, give big ball talks about limca book of world records, no 1 air hostess institute, etc. All the trainers are arseholes. Some even flirt with girls and look at us with bad eyes. It is just a waste of time and hard earned money.
                    yes i completely agree with above comment... the staff is bad, , i did course from pune branch... they claimed lot of things before we started the course... they claimed to be no 1 institute which is really false.. the staf[censored]sed to interfere in our personal lives... the institute sucks... they are cheaters... please dont pay so much of money and take admissions in this fraud institute, , they will ruin ur life..
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                      SARBANI SAHA
                      from Ernakulam, Kerala
                      Nov 5, 2008
                      Resolved
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                      DEAR SIR,
                      THIS IS MISS SARBANI SAHA FROM RANCHI(JHARKHAND).I HAD FILLED UP A PAN CARD FORM ON 17 OCT 2008 AND ALSO SUBMITTED ON THE SAME DATE.MY ACKNOWLEDGEMENT NO. IS - [protected].
                      BUT SIR TILL DATE I HAVEN'T RECEVIED THE SAME.
                      PLEASE INFORM ME THE STATUS IN MY MAIL-ID.

                      AWAITING FOR THE KIND RESPONSE.

                      THANKS.

                      SARBANI SAHA.
                      RANCHI
                      (JHARKHAND)
                      Dec 15, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Nov 12, 2018
                      Frankfinn Institute Of Air Hostess Training Customer Care's response
                      We are Extremely Sorry that you had a bad experience, Please share your contact details on [protected]@frankfinn.com
                      so that we can help you in best possible manner.

                      Regards
                      Frankfinn Team
                      Myself Imran Chauhan, I have given the cheque of Rs 20000/- to the Frankfinn institute at ghatkopar branch for the admission and told them not to deposit the cheque untill i give the call and on the very next day I went there to take the cheque but they had deposited the cheque without my confamation. Now after a period of 6months they had refund me Rs 15000/- and saying that Rs 5000/- have been deducted for my admission, but i have not taken the admission. plz hep me to get the amount refund the are saying you can do what ever you want but we will not refund your money. Because oe finincial problem i thaught i would not be able to pay the futher fees, so I ask for refund.
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