Fullerton India — Rude and Pathetic service

One Morning, I got a call from Fullerton India Credit company and they asked me if I want Personal Loan. After I gave all the required information they asked, they said that they could provide me Loans and asked me to have all the documents ready. They specifically asked me where I'm working and they said that they provided Loans for people working in my company. Since I did not have the documents, I spent the whole evening to collect them despite I had an appointment with my Doctor. I failed to do many things I needed to do that evening because I wanted to have all the documents ready.

Finally, these 2 collection executives arrived at my House (I picked them up from Bus station and spent at least 30 minutes to find them) and asked me to fill in the applications. They did not even speak english so they had no clue as to what the application was. When I had doubts, they were helpless. After we filled in everything, I asked for their Terms and Conditions. They did not know about it. They called their Manager and then he said they did not provide Loans to my company. What a ! They called me, informed me they provided Loans to my company and asked me to have documents, which made me spent the whole evening to collect them... I wasted the whole evening because of them. Then their STUPID manager said that he was not responsible for that...what a funny Manager. He said, "I am a manager, not executive. I did not waste any of your time. We will not provide you Loan...blah blah." I simply said I was not happy with them because if they could not provide Loan, they should not have informed me that they could. So I would not waste time and money. I asked them to say Sorry because they wasted my time, He said, "I AM NOT YOUR SERVANT, I AM A MANAGER." Oh my God...what a silly Manager!!! He said that it was the fault of his executive so I need to take this up with them. His executive did not even understand English so how could I explain all these things????? In a professional world, I assume the manager would take responsibility for the mistake they had done and deal with me in a professional way..but it was not the procedure for FULLERTON INDIA CREDIT COMPANY. Their Manager said they are not responsible because HE IS NOT A SERVANT... In stead of taking ownership of the mistake they did and tried to correct it, He acted as if HE IS A KING AND SAID THEY DID NOT OWE ME ANY APOLOGY... THIS IS HOW FULLERTON INDIA CREDIT COMPANY MANAGERS ARE DOING... THEY ARE NOT SERVANTS...THEY ARE KING...

THIS MANAGER IS FROM CHENNAI... I SHOULD HAVE MENTIONED HIS NAME AS WELL BUT I AM NOT INTERESTED!!! SILLY MANAGER, YOU SPOILED YOUR COMPANY AND YOU ARE NOT ELIGIBLE TO BECOME A MANAGER UNLESS YOU LEARN HOW TO DEAL WITH PEOPLE..