[Resolved]  Fullerton India Credit Company Ltd — Personal loan closure : Request for Waiver (or) refund

Address:

Chennai, Tamil Nadu

Dear Sir,

My Name is Arunkumar.A
My Mobile no is [protected].

I have taken my Personal loan in "Fullerton India Credit Company Ltd" on on Aug-10

Loan Branch : Parrys, Chennai
Loan Account no :[protected]
My Total Loan Amount : 1,25,000.00
My Monthly EMI : 4344.00
My Loan period : 48 months
Interest : 16.9 %
[protected][protected][protected][protected]----

Still i didn't receive any loan related agreement copy from Fullerton. Directly i went to branch office for three times to get my loan details.
I requested through customer care also, They said "we don't have related information about your loan interest, please contact your branch office"
I'm not satisfied, So finally I decided to close my personal loan in Fullerton. They said i can able to close only after 6 months of EMI.

I have completed my 6 months of Loan EMI, So I have raised the request on 31-Jan-2011 to close personal loan.

Request no : IR01for34168

I contacted my branch office & they have suggested to contact collection area manager, also they said they will contact me within one week.
Finally I got "Chennai collection area manager" contact no.

Collection area manager Name is Amarnath (I ready to share his phone no)

I have contacted "Chennai collection area manager" Mr. Amarnath & I have given request no (IR01for34168) to close my loan. he verified & he said "We don't have any details related this request no, so please raise the request again"

So I contacted Fullerton customer care & they said they can able to create request after 14-feb-2011 only. Finally they have given request no to close my loan.

Request no : IR02for591009

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Total Loan amount received (processing fee deducted) : 119070.00
Total Loan amount paid (7months x 4344.00) : 30408.00
Total amount paid to close my Loan : 120547.00

[protected][protected][protected][protected][protected][protected][protected]---...⇄

I have paid "RS.1,20,547.00" when I close my loan after 7 months. I planned to close my loan after 6 months.
Due to issue with customer care process, issue with loan branch support for my loan close request, I have deducted 7th month EMI "RS.4344.00"

I have additionally paid in month EMI "RS.4344.00" & 10 days Interest from the date of "7th month EMI" to close date "[protected]".

I'm really disappointed with this Fullerton India Credit Company Ltd. Please I requested to take action to return this amount (or) I need any Waiver from fullerton ASAP.

I ready to share all my proof regarding related with this Fullerton loan, Branch contact details, Collection manager contact details, receipts for my closed loan

Thanks in Advance,
Arunkumar.A