[Resolved]  Fullerton India — issues while honoring my NOC fr two wheeler loan

Consumer id: 3068989 Loan Acc # [protected] i Had got the loan from Fullerton india for two wheeler, please see the attach file for the loan contract, due to some financial problems i had missed couple of EMI, however i had paid the loan amt with penalty fees, My last emi was on 05/08/2013 i called the customer care they said to call after 25days & ask for Noc which i did today & i cam to knw i have to pay RS.668/- as Penalty for missing the EMI, I really dnt knw when i had paid the Money when i had Defaulted i had paid them with penalty & now they asking me to pay more to get me NOC, I told them i cannot pay them more as per the contract i shouldnt pay them after my Last EMI, they customer Care rep told to visit the Branch, bloody hell whenever i call the customer care, i havent got a Reply or my queries has been answered over the phone, & the branch people are hopeless good for nothing, i went there to check for my Noc one of the workers over there told me the person who provides NOC is not availble as he is on leaves i said ok when he will come back he said i will ask him to call you, he took my number till date i havent heard from them, i work in customer care i am aware what is after sales service & Ownership / follow up.... I work 6days a wk, business hours i cannot go everytime to resolve my problems with a company who is so incompatible to provide after sales service i asked the rep to trf the call to Suphe made me wait for 5-6mins & said due to tech problems cannot connect the call i doubt they just avoid calls & take their salary without doin any work.... i am not goin to pay Rs.668/- for no reason, please revert ASAP with a Resolution & if theres a Direct debit on my acc on 05/09/2013 i will file a Suit against u guys... This is the worst treatment i have ever got from a Company....