Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
49%
Complaints
3869
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is in response to the discussion made between the Marketing Executive of BIG BAZAR-Coimbatore and myself over the complaint I made against the Dreamline mattress I purchased. I made the purchase in August, 2010. Within few days I noticed that the mattress was not fully filled nor filled in an even manner. I made my complaint to the Sales executive of Bigbazar in October . So far I have been shuttling down from Bigbazar to the dealer a number of times, but the response from the authorities is very unsatisfactory and is not customer friendly. I want the mattress to be replaced or make the compensation as early as possible. After my third visit to your office so called some representatives came to my residence and took some photographs. Even after eight months of my patient waiting for a favorable response, your office seems to be not taking any action, nor responding to my queries in a reasonable manner.
I request you to be customer friendly in your dealings and settle my issue as early as possible. Otherwise I may be forced to put up the matter to Consumer Court for a favorable response.
Details of my purchase:
Bill no: T41/11192 of BIG BAZAR-COIMBATORE
--
Binoy Sivadasan
Media Instructor
Amrita School of Communication
+91 [protected]