I had purchased Professional Hair Clipper from Future Bazaar before 15-20 days and I received that product damaged. So we send it back to them now they are not giving me refund whenever i asked them they tell i will get in next 48 hours. My name is sheetal amin
Was this information helpful?
No (0)
Yes (0)
1 Comment
Share
Related Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews
Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care
from Chennai, Tamil Nadu
Verified Support
Dear Ms. Amin,
This is with reference to your order number [protected] for "Nova Professional Hair Clipper".
I am sorry to know that you have received the product in a damaged condition. Let me assure you that we make sure that all the products ordered online are delivered to the customers in a proper condition. However in rare cases the products get damaged while in transit.
Let me confirm that we have gone ahead and refunded the amount charged to you for the order. You may contact your banking partners for the refund confirmation.
You are a valued customer and your satisfaction is extremely important to us. I apologize for the inconvenience that has been caused to you in this regards.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
This is with reference to your order number [protected] for "Nova Professional Hair Clipper".
I am sorry to know that you have received the product in a damaged condition. Let me assure you that we make sure that all the products ordered online are delivered to the customers in a proper condition. However in rare cases the products get damaged while in transit.
Let me confirm that we have gone ahead and refunded the amount charged to you for the order. You may contact your banking partners for the refund confirmation.
You are a valued customer and your satisfaction is extremely important to us. I apologize for the inconvenience that has been caused to you in this regards.
Best Regards,
Aditya Pathak
Team Customer Support