[Resolved] Future Bazaar — POOR CUSTOMER CARE | |||
I purchased a pair of shoes from future bazaar online,when i purchased the shoes it was in stock and the customer care called me up to let me know that i would need to pay the cash at the bank for which i did the very next day,however its been a long wait approximately 2 months and the product is still not arrived.I called the customer care several times and now they tell me i will have to cancel the order from my side for which i have refused,This is to also let people know that the customer care are a bunch of liars and cheats they never give you the right answer or information.I WOULD PERSONALLY SAY FROM MY END DO NOT SHOP FROM FUTURE BAZAAR ONLINE THEY ARE TERRIBLE AND THE LAST EXPERIANCE EVER HAD WITH THEM. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Mr. Chacko,
This is with reference to your order number [protected] and [protected].
Let me confirm that as per the special promotional offer of ’’Sabse sasta 5 Din’’ the discount coupon code can be used only on the first purchase. The product ’’ SanDisk 8 GB CZ-Pen Drive ’’ ordered under your first order number [protected] placed using the coupon code has been processed and is expected to leave our warehouse within the next 48 hours.
Further, we have also observed that you have used the same discount coupon code on your multiple orders. Let me confirm that as per the terms and condition of the promotion the coupon code can be used only on the first purchase and hence we have gone ahead and canceled your additional orders placed using the same discount coupon. Please be assured the amount charged to you for the order will be refunded and same will also reflect in your forthcoming bank statement. I have also tried contacting you regarding the same however were unable to get in touch with you.
Let me assure you that the product ordered under your first order will be delivered at your specified shipping address within the lead time of delivery and I will also keep you posted regarding the status of the same.
Best Regards,
Aditya Pathak
Team Customer Support
This is with reference to your order number [protected] and [protected].
Let me confirm that as per the special promotional offer of ’’Sabse sasta 5 Din’’ the discount coupon code can be used only on the first purchase. The product ’’ SanDisk 8 GB CZ-Pen Drive ’’ ordered under your first order number [protected] placed using the coupon code has been processed and is expected to leave our warehouse within the next 48 hours.
Further, we have also observed that you have used the same discount coupon code on your multiple orders. Let me confirm that as per the terms and condition of the promotion the coupon code can be used only on the first purchase and hence we have gone ahead and canceled your additional orders placed using the same discount coupon. Please be assured the amount charged to you for the order will be refunded and same will also reflect in your forthcoming bank statement. I have also tried contacting you regarding the same however were unable to get in touch with you.
Let me assure you that the product ordered under your first order will be delivered at your specified shipping address within the lead time of delivery and I will also keep you posted regarding the status of the same.
Best Regards,
Aditya Pathak
Team Customer Support
Alert! Food Bazar is cheating the customer . Please check the bills the rate is totally different in many things as claimed . The vegetables rate are totally wrong in the computer.
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
FutureBazaar — Poor Delivery
BigBazaar, Aditya Mall, Indirapuram: Booked Split AC a week ago. As per the schemepolicy, there was a free stabilizer that for that model, which I haven't received it yet.Everytime on following it up with Electronics Store Manager (InderSen), store manager is giving false commitment and excuses.
I feel cheated because they never told me Out-Of-Stock at the time of billing and after billing, they are providing the actual status on the stock.
This was my first time and was really pathetic. Big Player with false commitment and bad stock inventory.