[Resolved] Futurebazaar.com Online Service — Future bazaar / Big Bazaar cheating Indian citizen | |
Ref: 1. Kodak Camera Order ID: [protected] 2. Invoice No.:[protected] dated[protected] Dear Sir / Madam, I would like to inform that I purchased one Kodak Digital Camera from Future bazaar on[protected]. The cost of Kodak Easyshare C142 camera is Rs. 6999/- with 2 GB Card, Batter charger & Camera Pouch at Future bazaar / Bigbazar shop. I received Silver colour camera without 2 GB Card, Batter charger & Camera Pouch. But on Kodak EasyShare C142 Camera box it is clearly written that camera “with 2 GB Card, Batter charger & Camera Pouch”. But Future Bazaar claiming that special price items (Rs. 3490/- with 50% discount) is without accessories. After that I came to know that the cost of Kodak Easyshare C142 camera is Rs 4500/- with 2 GB Card, Batter charger & Camera Pouch at Kodak authorized dealers shop. The cost of 2 GB Card, Batter charger & Camera Pouch is Rs. 1000/- (approx). So the camera’s cost is Rs. 3500/- without 2 GB Card, Batter charger & Camera Pouch. Basically Future Bazaar discount is zero but claiming 50% discount. So Future bazaar / Bigbazar is cheating Indian citizen. Please look into the matter and take necessary action. Thnaking you, Yours faithfully AF Aktaruzzaman Central Government Hostel Complex 7, Merlin Park Ballygunge Phari Kolkata – 700019 Ph No [protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
2 Comments | |
Comments
such type of experience with us by sony handicom since 5 yre.ago.
Reply
Dear Mr. Aktaruzzaman,
At the outset let me apologise for the inconvenience caused to you regarding the delivery of the accessories under the
order number [protected].
We understand that you had not received the free accessories mentioned on the box and hence the same were shipped via TNT
Courier airway bill number[protected]. As per our conversation on 9th September 2010, we thank you for confirming the
receipt of the said accessories.
Our commitment towards customer service is absolute and we certainly understand the inconvenience that you must have
experienced. With confidence that you would give us second chance to prove ourselves we apologize once again for the
entire episode.
Best Regards,
Team Future Bazaar
At the outset let me apologise for the inconvenience caused to you regarding the delivery of the accessories under the
order number [protected].
We understand that you had not received the free accessories mentioned on the box and hence the same were shipped via TNT
Courier airway bill number[protected]. As per our conversation on 9th September 2010, we thank you for confirming the
receipt of the said accessories.
Our commitment towards customer service is absolute and we certainly understand the inconvenience that you must have
experienced. With confidence that you would give us second chance to prove ourselves we apologize once again for the
entire episode.
Best Regards,
Team Future Bazaar
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