Futurebazaar — Fooling People Sake of Online Discount Price | |||
HI Its regarding Order [protected] I placed an order at Future Bazaar making the payment through net banking and recieved a mail saying the order is processed and even after Two week still I have not recieved my part as commited delivery would be in 7 days.And I am keep getting same excuse telling that they have no stock fo the part which they do always.Any buddy suggest how to deal this point of time if any body has experienced the same can we log complain to consumer court.But I feel now after this experience never suggest any one to do online shopping with Futurebazar group.And I am sure this the First and Last mistake I've done doing online shopping with Future Bazar. Was this information helpful? | |||
2 Comments | |||
Comments
Dear Mr. Sawainya,
This is with reference to our telephonic conversation regarding the order number [protected] for "Iomega 1.0 TB Hard Drive".
As discussed, I thank you for confirming the receipt of the product under the said order and hope the same is found as per your expectation.
I once again apologize for the inconvenience caused to you due to the delay in delivering the product and hope this matter will not prejudice your view of shopping online with us.
Best Regards,
Aditya Pathak
This is with reference to our telephonic conversation regarding the order number [protected] for "Iomega 1.0 TB Hard Drive".
As discussed, I thank you for confirming the receipt of the product under the said order and hope the same is found as per your expectation.
I once again apologize for the inconvenience caused to you due to the delay in delivering the product and hope this matter will not prejudice your view of shopping online with us.
Best Regards,
Aditya Pathak
49%
Complaints
3869
Pending
0
Resolved
1795
+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
This is with reference to your order number [protected] for “Iomega 1.0 TB Hard Drive”.
As discussed, I am extremely sorry to mention that the processing and dispatch of your order is unfortunately affected due to the tremendous response of said product. I am personally coordinating with the brand to arrange additional units of the same. Let me assure you that the necessary action will be taken at my end and I will keep you posted regarding the status of your order.
Kindly appreciate that what happened in your case is not typical of FutureBazaar level of customer service. You are a valued customer and and we will drive to ensure that such inconvenience will not be repeated in the coming time. I once again apologize for not been able to deliver the product within the lead time and appreciate your patience and cooperation in this matter.
Best Regards,
Aditya Pathak