Comments
Dear Mr. Rao,
This is with reference to your order number [protected] for "Maxx MX820 GSM Handset + 4GB Micro SD Card".
I am extremely sorry to mention that due to an overwhelming response for the ordered product the stock of the same has been exhausted. I am personally coordinating with the vendors to arrange the additional unit of the product which is causing the delay.
As discussed, I understand that you do not wish to wait for the product to be arrange and would like to get the amount refunded. I hence have refunded the amount charged to you for the order. Let me assure you that the refund amount will reflect in your forthcoming bank statement.
Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such errors will not be repeated.
Best Regards,
Aditya Pathak
This is with reference to your order number [protected] for "Maxx MX820 GSM Handset + 4GB Micro SD Card".
I am extremely sorry to mention that due to an overwhelming response for the ordered product the stock of the same has been exhausted. I am personally coordinating with the vendors to arrange the additional unit of the product which is causing the delay.
As discussed, I understand that you do not wish to wait for the product to be arrange and would like to get the amount refunded. I hence have refunded the amount charged to you for the order. Let me assure you that the refund amount will reflect in your forthcoming bank statement.
Let me assure you that our commitment towards customer service is absolute however I can understand that the recent experience you had is really unfortunate but I urge you to show confidence in our competency again, with the assurance that such errors will not be repeated.
Best Regards,
Aditya Pathak
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
to
respected sir
i b harihararao purchage one mobile on future bazar online shoping.on[protected].
but i pay the money sbi net banking .but thearenot delvry the product and back to the cash in my account .
the future bazar in myscount status is
Order No Order Date Payable Amount Address Status
[protected] Aug 16, 2011 Rs. 1,[protected]/2 opp vetarnary hopsetal medplus pharmacy vizag near cmr shoping mahal, Vishakapatnam, Andhra Pradesh Payment Confirmed .
please myacomplaint is regestred and .plaeasemy cash in back in my account.
i atached the my bank transicton.
from
b harihararao
vishakapatnma
ph 2547149
mail [protected]@yahoo.com