[Resolved]  Gas Agency — NON DELIVERY OF REFILL

Address:

North West Delhi, Delhi

WE ARE THE CONSUMER OF HP GAS ,BHAGAT GAS AGENCY NARELA DELHI-110040. WE HAD BOOKED REFILL ON 19 JUNE 2012 VIDE IVRS BOOKING NO. 242193, TILL DATE ie UPTO 07 JULY THE REFILL HAS NOT BEEN DELIVERED. MY CONSUMER NO IS 615385.
WE TRIED TO CONTACT CUSTOMER CARE, BUT USUALLY THEY KEEP THEIR PHONE IN ENGAGE MODE. MOREOVER THEY IMPOSE THEIR OWN RULE, THAT SECOND REFILL WILL NEVER BE DELIVERED BEFORE THE EXPIRY OF 21 DAYS OF PREVIOUS SUPPLIED REFILL. .NO ONE HAS SHOWN SUCH RULINGS IN BLACK AND WHITE.