[Resolved]  Gati — Excess Billing - Octroi

I am EXTREMELY UPSET with Gati Courier company for "misguiding" me on the charges for sending a Clock for repairs to Mumbai. The Mumbai guys have claimed Octroi charges of Rs 1800/- odd on top of Rs 700 I had paid for the shipment earlier. This clock is supposed to be returned back to me after carrying out the repairs at Mumbai Service Centre. As per Octroi rules, the charges can not be levied on goods that are sent for repairs.

The Hyderabad Courier person from GATI did not give the covering letter saying that the clock is being sent for repairs, even though we had explicitly mentioned it to them. AND now I am being asked to pay these Octroi charges . PATHETIC to say the least. This will be the last time I will be using GATI for any of mine personal or corporate requirements.