[Resolved]  Gati — Extreme delay of important shipment

I had booked a shipment from Bangalore (Koramangala) to Mumbai (Powai) on 10th Sep '11. (Docket number[protected]
Instead, the customer care executives tell me the shipment was booked on 13th Sep, and the assured delivery date was 17th Sep.

My daily calls and repeated mails to the customer care number have received no satisfactory response. Moreover, I was told the shipment is still lying in Bangalore after 9 days of booking!!!

I have still not been given any assured of date of delivery, and now I'm doubtful if Gati even has my shipment.

This delay has caused me a lot of inconvenience in terms of the time and energy spent trying to call their executives, and it has some very important things I've been waiting for which has affected my work as well as my daily routine.

Request you to kindly take some action against this, as I require the shipment very urgently.

Regards
Nayani Gupta
+[protected]