[Resolved] Gati — Damaged goods delivery. | |||
Hi, My father sent me a bed from Bhopal to Bangalore from Gati services considering it to be the best service in India.But in vain...He had booked it to be delivered to my flat on 4th floor. But when the courier came, I shocked when the person siad he will drop it till my building gate and won't take it upstairs!!! Despite calls from Gati manager from Bhopal, Gati services in Bangalore didn't pay any heed and wud not agree to keep it upstairs...Even the delivery person was talking very rudely... Meanwhile I noticed tht 1 of the packages had been completely torn...n to my horror the back part of the bed was broken into 2 pieces!!! I refused to receive the courier and sent it back...n will be registering a complaint to claim the damages done... A very horrible experience from a reputed company...advise you never to use Gati services ever in your life ... Regards, Priyanka Singh Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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+91 40 2784 4284 [Head Office]
+91 71 2272 9928 [Customer Care]
+91 40 7120 4284 [Head Office]
Plot No.20, Survey No.12, Kothaguda, Kondapur, Hyderabad, Andhra Pradesh, India - 500084
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Gati courier service — loss of goods by the courier company
I have to send my engg. books from pune to delhi . So i sent them in two cartons by this GATI courier service . They only delivered one on date 12.09.09 & told that the other one will be delivered soon .I have the original slip with me .I almost ring them everyday from 17.09.09 onwards they always said they r checking . Now it is almost two week & they are still checking .when i asked for refund for the damage , they said this is not their liability ,it is shippers risk, they even said that i should have insured those books ! funny na
somebody please help me to tackle this problem