I received the damaged delivery of computer which was shipped on 28th July'10 from Bangalore to Kota by Gati Corporation. It was a personal computer containing 4 cartons one each for monitor, CPU, UPS and Speakers.
Gati personnel collected and later packed the goods from Bangalore. They were repeatedly informed about the electronic goods being fragile and hence to include fragile stickers on the cartons. They ensured us of properly packing the goods and putting the sticker onto it.
Today, 2nd August'10, I received the goods in damaged conditions(photographs attached). I tried to check if after all this damage monitor would work well and to my astonishment found that the Cathode Ray Tube had started to burn. I believe you understand that burning of computer monitor may have serious consequences such as loss of life.
Also I found that none of the cartons were properly packed with neither of them having any fragile sticker. On inquiring the Bangalore department we were told that the stickers were out of stock hence were not put on the cartons. Such unreasonable excuses from a reputed company can't be justified.
Delivery Information:
Docket No:[protected]
Items: Monitor, CPU, UPS, Speaker
Items Damaged: Monitor, CPU, UPS
Location of delivery: Bangalore
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