Ge Money — Relating to settlement

Settlement made on 27.09.2008 for Rs.25000/- in five short, i received settlement letter in which, two short was mentioned, after telecoversation, it has been told me that i can give five cheques(PDC) to the executive of the GE Money. I gave five PDC and there was no problem till january'2009. in the first week of Feb'2009, i got a call for payment, i told that pl send ur cheque in Bank for the installment. i try to find out the last PDC then it was cofirmed through GE Money executive and Bank that the last installment cheque was bounced, because it was sent in the month of Oct'2008.I told the GEMoney that pl send ur executive to collect the other cheque of 5000/- although this is the mistake of GEMoney but it has been said my settlement has became nul and void and i have to pay 26000/-(around). i sent alot of mails to customer alongwith receipts but they didnot accept.Then i send many mail to [protected]@ge.in but didnot get any reply.

therefor i request u pl solved my problem.i am ready to pay five thousand (balance amount), because this is not my fault.Last PDC date was 30.01.2009 (mentioned in the receipt given by their executive) and sent it in the month of October'2008 without any information. i am send scanned copies through mail.

sir, pl help me.

thanking You,
brajmohan prasad
mob-[protected]

Note :-Letter to GEMoney also paste
CSBrajmohan shrivastava shrivastava to gecf.cashcard
show details Apr 8 (6 days ago) Reply


Dear Sir
I am ur cardholder and i am not satisfied with ur customer care service.pl look my case as mentioned below:

1. My account settlement made on 27.09.2008 with Mr.Satyapal singh ur executive for 5 installment.
2. He sent a person to collect PDC alongwith settlement letter on 30.09.2008.
3. Two installment was mentioned in the letter.
4. I refused to pay and called him.
5. He commit me that pl give it in 5 installments PDC and accept it as five installments.
6. I issued 5 PDC and received receipts against 5 PDC on 30.09.2008
7. Up to January there was no problem.because four cheques of dtd 30.09.2008, 30.10.08, 30.11.2008 and 30.12.2008 were encashed.
8. In the month of february i have been demanded for payment and told me that ur settlement has been nul and void. I shocked and told that i have given a PDC for the month of 30th, january.pl send cheque to the bank and get it encashed.
9.Around second week of march, 2009 it was found that cheque for the month of january, 2009 has been bounced because this has been sent to the Bank in the month of October, 2008.by ur emplyoee.You can check it from receipt, attached.Therefor cheque was not available to send in the month of january.
10. I sent many mails to the customer care(Poonam Bajaj) that do not make it nul and void or u give me revised letter for balance payment of Rs. 5000/-, because this is ur fault but did not get my case resolution.
11. Therefor i request u please look after my case and send revised letter for balance payment of Rs.5000/-.Cheque has been bounced due it was sent in the month of october'2008 in lieu of month of january'2009.so this is ur fault.

12. Details of receipt of payment alongwith letter and satyapal'mobile no. attached.

pl do the need full on urgent basis.Sir this is my fifth mail.

thanking u

brajmohan
mob-[protected]