[Resolved]  Genpact — Misleading email for Google AdWords assistance

Address:West Bengal

Genpact.com is using their email outgoing name as "Support, Google" whereas they are only support agents under contract with Google and not directly a part of Google Inc. So Genpact is practically misleading email receivers by showing they're Google Support staff!

Genpact is also sending out misleading emails which states :-

"Thanks for your interest in Google AdWords. We see that you have filled up a form on our website for assistance with AdWords Sign Up process and to avail our ongoing Rs1500 coupon offer. Unfortunately, we are not able to reach you on the contact number present in our records. Could you please share the best number to call you on and a suitable time as well."

Many people, including me, who didn't even fill up any online form for AdWords have received such emails. I also received phone calls from them, its so misleading when they say they are "calling from Google"!
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Aug 13, 2020
Complaint marked as Resolved 
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    Genpact Phone
    +91 12 4402 2000
    Genpact Address
    DLF City - Phase V, Sector 53, Gurugram, Haryana, India - 122002
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