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Genpact Complaints & Reviews

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Updated: Feb 26, 2026
Complaints 252
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Genpact reviews & complaints(252)

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J
Jitendra9950
from Jaipur, Rajasthan
Feb 26, 2026
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Wrongful and discriminatory termination under the RPwD Act, 2016.

Address: Jaipur

I am writing to formally lodge a complaint regarding my wrongful termination and the discriminatory treatment I faced during my tenure at Genpact.

Employment Details:

* OHR ID:[protected].

* Date of Joining: April 14, 2021.

* Contact Number: +91 [protected].

I joined Genpact at Jaipur on April 14, 2021. At the time of my application and during the onboarding process,...
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T
Teku Lakshmana
Jan 5, 2026
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Assistance Required..

I am facing an issue with the Genpact onboarding process on my Laptop.The onboarding screen shows "Downloading is in progress", but it has been stuck at the same page for more than 24 hours without any progress.

I have kept the system powered on and connected to the internet, but the issue still persists. Kindly assist me in resolving this issue at the earliest so that I can complete the onboarding process.....
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M
Murat Almass
Dec 14, 2025
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Ex employee 2008-2009 no UAN

Address: Uppal, Telangana

After 9 months of back and forth with genpactretiral.. group they are just giving me a run around requesting documents which are from 17 years ago for issuing me a UAN so that I check my PF balance on the EPFO website. I forgot about the PF withdrawal or transfer when I left Genpact to pursue a carrier abroad. I was able to send them my payslips, pan card, Adhaar card, a signed UAN letter, JDF, joining letter which luckily I found in a pile...
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Jitendra9950
from Jaipur, Rajasthan
Nov 23, 2025
May 6, 2026
This thread was updated on May 6, 2026
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Forced to regine because I am handicap

Address: Jaipur Rajasthan India

14 अप्रैल 2021 को मैंने जेनपैक्ट ज्वाइन किया, 4 महीने काम करने के बाद मुझे जबरदस्ती रिजाइन करने...
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Address: Genpact, Habsiguda, Secunderabad, Hyderabad, Telangana

I am Ex Employee (OHR ID:[protected] of Genpact served my tenure during the period Dec 2009 to FEB 2013 with multiple PF Account (Old Not UAN). Later due to my family personal issues i have reached out to Genpact Helpdesk in the year 2019. They have told to contact to PF Helpdesk of Genpact. But the Helpdesk team is not responding and didn't help on my settlement. Finally, I went to Genpact "Habsiguda" branch to meet the HR and to get settle...
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Anshul_Anshul
from Delhi, Delhi
Feb 18, 2025
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Dear Genpact HR Team,

My name is Anshul, and I was selected for the AML/KYC position on January 3rd, 2025. Since then, I have been in contact with Mr. Achleshwar and Ms. Nisha Chauhan, who informed me that I would receive my offer letter by the last week of January. However, despite multiple follow-ups through calls and messages, I have not yet received any offer letter or further communication.

I understand that internal processes may take time, but the lack of clarity and delayed response has caused significant stress and affected my mental well-being. I kindly request the HR team to look into this matter and provide an update on the status of my offer letter at the earliest.

I sincerely hope for a prompt resolution and clear communication regarding the next steps.

Thank you for your time and understanding.

Warm regards,
Anshul
Genpact customer support has been notified about the posted complaint.
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    Z
    Zuha01
    from Kolkata, West Bengal
    Feb 11, 2025
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    Unethical recruitment process

    The recent walk-in recruitment drive at Genpact Kolkata was extremely mismanaged, causing significant inconvenience to hundreds of candidates. Candidates arrived to find a large-scale walk-in drive with over a thousand attendees. They were made to stand under the scorching sun for more than three hours without proper seating or refreshments. Upon entering the campus, security personnel informed them that interviews would not take place, as...
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    S
    Shreya Asthana
    Jan 9, 2025
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    When even i'm fill the job application form this is appears No items correspond to the specified criteria. Please select other criteria.
    Genpact customer support has been notified about the posted complaint.
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      R
      Renuka Negi
      from Mumbai, Maharashtra
      Dec 30, 2024
      Jan 14, 2025
      This thread was updated on Jan 14, 2025
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      change in salary details

      Address: Noida

      I had negotiation with Genpact HR for the Noida location on 19th Nov 2024 via Zoom link and as per the discussion they provide me certain compnsation breakup of around 13.5LPA including 10 % variable and 75K as Joining bonus plus 15 days hotel relocation and for the travel relocation (Flight) they will check and confirm. I have asked for there time for confirmation, on 20/09/2024 i tried connecting with both the HR team member non of them...
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      B
      Bhawna Shukla
      Dec 14, 2024
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      Unable to submit profile for hr payroll vacancy at genpact

      I am writing to bring to your attention an issue I have encountered while applying for the HR Payroll vacancy at Genpact. Despite filling in all the required details accurately multiple times (more than 50 attempts), I am unable to successfully submit my profile. Each time I complete the application process, I receive an error message stating:

      "No items correspond to the specified criteria. Please select other criteria."br...
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      N
      Nagendraagk
      from Hyderabad, Telangana
      Oct 24, 2024
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      Address: Genpact · Hyderabad, Telangana, India
      Website: genpact.taleo.net/careersection/careersection/candidateacquisition/flow.jsf

      I am encountering an error while applying for the Business Analyst-Order Management (Job ID: ANA015068) role in Hyderabad on the Genpact careers portal. The error message states, "No items correspond to the specified criteria. Please select other criteria."
      I would appreciate your assistance in resolving this issue or guiding me through the application process.
      Genpact customer support has been notified about the posted complaint.
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        S
        ShadIram
        from DELHI, Delhi
        Sep 22, 2024
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        I raised provident fund request last to last month ad it has not been transferred yet. Could you please assist in resolving this issue as soon as possible.
        Genpact customer support has been notified about the posted complaint.
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          S
          Shakra
          Aug 24, 2024
          Aug 24, 2024
          This thread was updated on Aug 24, 2024
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          Regarding filling the form

          Application is proceedings further more from 2 page.....
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          A
          Alam.196
          from Cuttack, Odisha
          Aug 22, 2024
          Aug 22, 2024
          This thread was updated on Aug 22, 2024
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          Address: Hyderabad

          Please provide and resolve this issue
          Genpact customer support has been notified about the posted complaint.
          Aug 22, 2024
          Updated by Alam.196
          No items correspond to the specified criteria.please select other criteria

          Second page issue not submitted my resume and I am facing applying issue pls solve the issue
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            P
            Pranil2012
            from Rajkot, Gujarat
            Aug 5, 2024
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            I'm not able to fill the form from 2 page even after filling all details
            Genpact customer support has been notified about the posted complaint.
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              Y
              Yadav Deep
              from Delhi, Delhi
              Aug 3, 2024
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              I am complaining about Filling Information

              When I am applying for Management Trainee - Data & Insights Analyst-COR029122 job, error "No items correspond to the specified criteria. Please select other criteria." was occurring while filling the details. pls solve this soon....
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              A
              Adarsh Rakesh Shrivastava
              Aug 1, 2024
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              No items correspond while filling details

              Address: Delhi

              I have filled all the details but still showing No items correspond to the specified criteria. Please select other criteria....
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              H
              Harshita Kedia
              Aug 1, 2024
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              Address: Kolkata

              No items correspond to the specified criteria. Please select other criteria.
              This message above is showing while applying for job in the post of process associate.
              Genpact customer support has been notified about the posted complaint.
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                B
                Bittu@1999
                Jul 10, 2024
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                No items correspond to the specified criteria. Please select other criteria.
                Genpact customer support has been notified about the posted complaint.
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                  B
                  Bhanu Prakash Eppala
                  Jun 10, 2024
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                  No items correspond to the specified criteria. Please select other criteria.
                  Beginning of the main content section.
                  Genpact customer support has been notified about the posted complaint.
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