[Resolved] Getitbazaar.com — Ordered a Mobile worth 3,000 on 29th Aug 2013, now its 25 sep 2013, But they didn't refund My money | |
Dear Sir,
Ref: Order Id:[protected], Dated:29/09/2013
I have ordered a Nokia C2-03 Touch and Type (G. White)_3324 from getitbazaar on 29th of August 13 and immediately paid the full amount of Rs.3,000/- online through Credit Card. Only one mail i got stating payment is success with order Id[protected]. After that I didn't get any shipping details. A few days later they told me over phone that they don't have the said product and cancelled my order on 4th September. But they didn't refund my money. I called 10 times, worst customer service I have ever seen, they don’t know any information about my refund for almost 25 days gone. This is the first thing I was expecting from getitbazaar, but haven't received any email from their side. I call up every day; they put me on hold for 15 minutes, and said that I will get call back within 24 working hours. I receive this call and same procedure follows by them. Now onwards I call up on 21st Sep, and 24th Sep. they put me on hold for 15 minutes, and said that I will get call back within 24 working hours or Monday. Still today, but no call backs from their side. I shopped with number of online shopping sites and all of them given very well service especially Ebay, flipkart, tradus, etc. But getitbazaar put me on gas.
I AM TOTALLY DISSATISFIED WITH WWW.GETITBAZAAR.COM.
I advise peoples not to purchase anything from www.getitbazaar.com. if you want to save your money.
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Complaint marked as Resolved
Company Email ID:[email protected]
mail received above said mail ID on 29th Aug 2013 at 14:12
After i hopeless talk with customer care person's, I can Contact through with this mail id for refund request on Tuesday, September 24, 2013 5:20 PM.
2nd Email ID : [email protected]
they reply for my mail 1st mail received above said mail ID on Wed, 25 Sep 2013 at 14:41 for my bank account details.
I can reply for above said mail on Saturday, September 28, 2013 8:48 AM with my bank account details.
and again they reply in 2nd mail received above said mail ID on Mon, 30 Sep 2013 at 16:16 and they said 7 to 10 days refund forwarded to my account.
Phone Numbers :+918044444444 and +914444444444 | |
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