[Resolved]  Giftstoindia.com — Delivery of rotten fruits & flowers / bad customer service

On 31122010 i have sent cake & gifts to india for my mom, they only delivered the cake and gift was not delived. i received email from them like...

Dear Sir/Madam,

This is to inform you regarding your order ID: HGTI-[protected] that Three Tier Bamboo Plant in Bowl which you want to get delivered is currently not available on that area. So if you want some courier items to be delivered instead of that item then we can deliver it & it will take 2 to 3 working days to get the order delivered. Please let us know what you want to do at the earliest. we will deliver your rest of the itmes today...Till then we are keeping your this item on hold. Looking forward to your response at the earliest. Have a good day….

Thanks & Regards
Arindam Chatterjee
Order Processing Department (Online)

but on the next day, they sent me a email stating that they delivered all items. my complaints were unanswered, they are cheat. do not do business with them ever.

Venugopal B

Dear Sir/Madam

We really apologize for the inconvenience caused to you.due to some technical error we have not replied your mail.However we are going to refund your non delivery product price and refuns amount amount will be raised within 15 days in your account.

Thank you for visiting our website
Regards
Customer care
www.gifts-to-india.com

Dear Sir/Madam

We really apologize for the inconvenience caused to you. However kindly provide us the order number for further assistance.

You can also contact us on our customer service no. [protected], [protected], [protected] for further details between 8:30 am to 7:30 p.m (IST)

Thank you for visiting our website
Regards
Customer care
www.gifts-to-india.com