[Resolved] Glen Chimney — Very bad after sales Service

Sandeep Guha

from Delhi, Delhi

Address:

South 24 Parganas, West Bengal

Dear Sir,

I have bought an Glen Kitchen chimney from Kolkata.The Model No. GL-6058SSBF
size:Glen 27 inch
serial No.:810451.The switch of the chimney is not working and I have made the complain to the customer care. My complain doctet no:97 dated 11/03/2010. after repeated request they are not replacing the switch and more over they are telling lies that we are not at home,where as me a retd. Central Govt officer and my wife always stays at home and no phone call comes from their side.

Sir I request you to please look into the matter and solve my problem as soon as posible.I hope that you will look in this matter seriously and help me out from this problem.

Thanking You,

Regards,
Shyamal Kumar Guha
[protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Amit Bedi

from Mumbai, Maharashtra

I am facing the same issue, i bought Glen on the basis of their life time warranty and overpaid by couple of thousands but on the very first day the buttons started to malfunction. When i contacted the dealer he started to abuse and misbehave. Glen is the worst chimney to buy, completly frustrating experience.