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Glen Complaints & Reviews

glenindia.com
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Updated: Apr 23, 2026
Complaints 344
Resolved
62
Unresolved
282
So far, so good. Glen is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Glen will keep up the work and continue to help more customers with their concerns even better 🤝
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Glen reviews & complaints(344)

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S
Sneha Kashid
Apr 23, 2026
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Product stoppedworking -Atta Keneader

I am writing to express my extreme dissatisfaction with the product and service provided by your company.

I purchased an atta kneader from Glen India on 9th March. Within just three weeks o[censored]sage, the product stopped working completely. Since then, I have been repeatedly contacting your customer care—approximately twice every week—for the past three weeks. However, despite numerous complaints, no technician has been assigned...
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G
gopaltnpc
from TIRUNELVELI, Tamil Nadu
Jan 1, 2026
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Gas stove service

Address: V.Gopalakrishnan43, Udhaya NagerNGO B COLONYpalayamcottai Tirunelveli Dist 627 007

I am gopalakrishnan.I have 4 burner glen stove.It is not working properly. I kindly request to service the gas stove.
my address
V.Gopalakrishnan43, Udhaya NagerNGO B COLONYpalayamcottai Tirunelveli Dist 627 007

[protected]
[protected]...
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A
abbafly99
from Mumbai, Maharashtra
Dec 1, 2025
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oven toaster grill (otg)

Address: Plot No. 919, Sector - 68, IMT, Faridabad - 121004

Title: Shocking Negligence by Glen Appliances – Wrong Parts, Delays, and No Resolution

I want to share my frustrating experience with Glen Appliances so that other customers are aware of the company’s atrocious after-sales service.

I purchased a Glen Multi-function OTG (35 Litres) on 17th August 2025. Within just two months, the appliance became unusable because the door does not close properly, leaving a...
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L
LJP
from Thane, Maharashtra
Sep 28, 2025
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Shattered Glass of 4-burner gas stove

I am a retired senior citizen who had the misfortune of buying a GLEN gas stove. To my horror, the glass top shattered, without any reason, in the middle of the night. This was bought via Amazon, and the retailer was Prime Services.

Now, I realise that there is no ISI mark on the stove nor is there any model number on it.

I was cheated by GLEN who sold me an appliance of substandard quality.

I...
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G
gita1234
Jul 9, 2025
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Dangerous company glen

Worst service Bangalore customer service, No customer service ONLY sitting and talking rude n rash No product information Suma madam gives. She threathenned me initially taht if i call outsider for granire cutting wall hole an intallation Glen will not help in future. She dint tell me abt extended warranty. Now there was an explosion cox of GENN tech, ho ud not rectify the issue and told me leae the GAS smell. They are in denial of any help...
+2 videos
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M
Manikhandan Menon
Jul 5, 2025
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Kettles by using the water getting foul smell

Address: 104,Ritzy Blcok , Adithya Sogine apartment,Sivanda Nagar , New thipasandra ,Bangalore , Near BEML water tank

I Purchased the Kettle on 18-5-25 With in 2 days time the kettle damaged and when it is used it is producing the foul smell in the water . i raised a compalint on the same and the csutomer care told to visit the serivce centre.
Urban Kitchen
1, OPP ORACLE RESIDENCY, BEHIND VM MEADOWS, NEAR RAILWAY, GATE, HORAMAVU, BANGALORE -560043
I met a Madam name called Jaya and raised the concern . She told to keep the product the...
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D
Dr. Anil K.
Aug 13, 2024
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Worst, misleading, confusing, fooling, dissappointing, disgusting and shameless services from glen.

WORST, MISLEADING, CONFUSING, FOOLING, DISSAPPOINTING, DISGUSTING AND SHAMELESS services from glen home appliances.

It's VERY VERY DISGUSTING and DISSAPPOINTING from glen for not properly guiding the customer and making the availability of accessories of their products and home appliances.

Firstly to let you know that I am quiet puzzled to buy any of glen home appliances in future because firstly there is no...
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A
aroojwasim
May 15, 2024
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4 burner automatic gas stove

Address: 22/2 Vikram Batra Enclave Ferozepur Punjab

1. Purchased on 06 March 2024, the product stopped functioning on 12 April. I wrote to the [protected]@glenindia.com on 17 April and response came requesting my address details which were shared.
2. Nothing happened till 23 April so I again wrote and reply came on 25 April.
3. My complaint was registered under SB/2024/4/PB/873082 dt 18 April 2024.
4. One technician visited my house on 30 April and told that the electric circuit...
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A
andymike
from Delhi, Delhi
Jan 25, 2020
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glen 4 burner hob

Address: 403507

I am an the unfortunate owner of your 4 burner hob.
Ever since i have purchased your product the ignition has been faulty. It was even replaced once but did not work even for a few days. (That is after chasing the service technician repeatedly)
Yet again i called thier service number 3 days back and a female staff took the complaint and no action was taken, today when i called up at 10.15 am staff says that no complaint was...
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A
anterpreetkaur
from Gurgaon, Haryana
Oct 11, 2019
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glen chimney purchased from flipkart having push button of led light and light not working

Address: PD 47 D pitam pura delhi-110034, New Delhi, Delhi, 110034

I have purchased glen black chimney from flipkart of 60cm specification amounting to rs 5499 but delievered without invoice at 7th october 2019 when installation made on 10.10.19 it was checked by the techinician, the push button of chimney light are not working and the light can not be switch on.
I have registered complaint on glen authorised customer care number and service number but till date no one /no techinician came to my house...
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K
Kaladhar KVK
from Delhi, Delhi
Jul 27, 2018
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chimney quality and support response

Address: Hyderabad, Telangana, 500081

Hi
I am kaladhar (Phone: [protected]) customer of glen designer chimney. I never had a bad experience. I gave the complaint one month back 15th may customer service number [protected]

Response i received
My technician will call you within 48 hours but till now one month 5 days no one has called me. Before also i called support center but i got a reply same. So waited and i called hyderabad dealer, he arranged technician,...
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N
nod_high
from Lucknow, Uttar Pradesh
Jun 29, 2018
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new chimney installation delay

Address: Varanasi, Uttar Pradesh, 221002

I bought a chimney from Glen on 22 April 2018 i.e. two months ago.For the installation process I phone called the service center many times but they always had pretexts and told me they would come soon. but afterwards they were not receiving my calls, switched off their phones and thus not responding to my calls at all.
My new house's shifting is being delayed by your responsible staffs in Varanasi.
therefore, please have concern...
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C
chetanjain2099
from Gaya, Bihar
May 6, 2018
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glen cooking range

Address: Koderma, Jharkhand, 825409

I had purchased glen cooking range from authorized dealer kamla store, jhumri telaiya, koderma, jharkhand. It was installed by technicians sent by the dealer. Since installing stove nob is broken due to the extreme heating while using the grill. The open light is not working and even the auto-ignition switch is also not working. This the worst service i have yet seen. The company doesn't even have people to give the demo of the product. And...
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P
premprakash123
from Shahganj, Uttar Pradesh
Oct 29, 2017
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chimney cooker-hood

I am purchase glen chimeny cooker-hood[protected] on 6/6/14 with life time warranty. My chimeny are not working properly since 10/10/17 and complain company allahaabd sudharsan trading co. Local service centre but he denied and say contact your purchasing shop again i contact the shop namly new gupta bartan store allahabad he say i send service enginear but no one come till date i call several times.
I dont understand glen company...
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V
vipinjangra
from Bengaluru, Karnataka
Sep 25, 2017
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glen chimney fault

Address: Panipat, Haryana, 132101
Website: ONLINE

There is a problem in chimney. Here are the details of the article:
Invoice no. [protected] on dated 5/08/2017
Descriptions of goods:ch6062ts60bfltw cooker hood 6062 tv 60cm 1250m3 bfltw. Please remove the fault immediately.
Thankyou
Address: vipin jangra
H. No. 50/11 samaj sewa samiti road
Samalkha 132101 panipat
Ph no. [protected]
[protected]...
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S
shubhamoswal
from Bengaluru, Karnataka
Dec 24, 2015
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Chimney Problem

Address: Faridabad, Haryana, 121001
Website: www.glenindia.com

Dear Sir, I have purchased a chimney of Glen India around 11 months before. I am having three problems one is that the bulb is not working, the second one is that the switch to on/off the bulb and third one is that the smoke from stove does not fully go inside the chimney. I have called the customer care and they give me the contact number of Ajmer office to which I called and they said that we will take complain and said that we will...
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N
nileshozha
from Patan, Gujarat
Dec 18, 2015
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Glen 3 BUrner Gas Stove GAS Leakage problem

Address: Mehsana, Gujarat, 384001

I have bought 3 Burner gas stove of glen from local market before 5 months, now there one problem is some gas leakage in burner and gas feeding pipe as well, so many complaints registered at local market where i purchased but there is no any response since 1 week. No technician available for service they answered.. so bad service never buy....
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V
vishalkau
from Mumbai, Maharashtra
Oct 30, 2015
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Chimney

Address: Mumbai City, Maharashtra, 410106
Website: www.glenindia.com

Bought glen chimney from kings electronics panvel, but within 1 month chimney started rusting and all steal parts started rusting. Till now we haven't got any response from GLEN. We have started loseing faith in glen and would not recommend anyone to buy chimney from Glen...
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S
ssiitrjy
from Mumbai, Maharashtra
Jan 8, 2015
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Resolved

service problem

I purchased glen stove and from rajahmundry dealer . Mr. chiranjeevi is the person. I paid advance amount after 15 days they installed at my home. when i request for service they are not sending any person what they are saying is service engineers are not available. kindly solve the issue otherwise i will go for consumer court....
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R
Ranjithpk
May 5, 2012
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Glass breaking several times

Address: Kozhikode, Kerala

I am very much upset with Glen glass top gas stove-3 burner I purchased on 5/12/2011 for 7600/-. Very 1st day its glass got broken while cooking chapatti. When I complaint, your after sales people remarks surprised me, they say you cannot use wider Tawas on this stove, it will break. Did I buy this for show purpose? Finally first time they replaced glass free of cost, but with our first time experience really upset with this product , after...
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