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Glen Complaints & Reviews

glenindia.com

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Updated: Aug 13, 2024

Complaints 338

Resolved

62

Unresolved

276

So far, so good. Glen is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Glen will keep up the work and continue to help more customers with their concerns even better 🤝

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Glen reviews & complaints(338)

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WORST, MISLEADING, CONFUSING, FOOLING, DISSAPPOINTING, DISGUSTING AND SHAMELESS services from glen home appliances.

It's VERY VERY DISGUSTING and DISSAPPOINTING from glen for not properly guiding the customer and making the availability of accessories of their products and home appliances.

Firstly to let you know that I am quiet puzzled to buy any of glen home appliances in future because firstly there is no...

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Address: 22/2 Vikram Batra Enclave Ferozepur Punjab

1. Purchased on 06 March 2024, the product stopped functioning on 12 April. I wrote to the [protected]@glenindia.com on 17 April and response came requesting my address details which were shared.
2. Nothing happened till 23 April so I again wrote and reply came on 25 April.
3. My complaint was registered under SB/2024/4/PB/873082 dt 18 April 2024.
4. One technician visited my house on 30 April and told that the electric circuit...

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Address: sri ram gardens, near suchitra academy , beside suchitra circle, hyderabad 500067

Since the day chimney has been installed - we r not able to tocuhthe cody as we r getting shocked - requesting you to deploy your service executive so that they can come and check....

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Address: Chennai, Tamil Nadu

Hi Sir/Madam,

We have purchased Glen Chimney ( Glen 60cm, 1000 m3/hr Curved Glass Wall Mounted Kitchen Chimney Push Buttons Baffle Filter (6071 EX, Silver) | B071RTFDMJ ( B071RTFDMJ ) HSN:[protected] and the installation was done by the Glen. Since then the chimney has completely rusted(attached the pictures of the chimney). We have raised a complaint with the Glen customer care and the service men visited says its due to "removing...

+2 photos

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Address: Owner, TV Padmavathi (Ph No 8008143249) (Livspace Ref: 1293596) Flat 502, Padmanabha Heights, TPT Colony, Seethammdhara Visakhapatnam 530016

Hi,

I was provided the Glen Chimney and Cooktop by M/s Livspace wide their order attached.

Both of them were installed and not commissioned, which was organized by M/s Livspace representative during construction and interiors of my Flat.

On housewarming, we could notice below two problems and trying with Livspace to sort it, but not solved. I am requesting to pl depute your Technician to the...

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Address: C/O JYOTI TAMTA ,FLAT NO 9D ,PRERNA , JATINDRA MOHAN ABENUE 9A KOLKATA 70006

Chimney is not working since one week.
On hi nahi ho rahi hai...

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Don't buy product of Glen company it is biggest fraud company its term and condition are totaly scams I had taken gas table whose 5 year garantee dealer said now when going to claim they say that within 3 months of purchase Registration will have to be done to claim who gives this warranty, is it the work of the dealer or mine, since when I made a pre-arrangement, it should be considered as warranty, which is just 2 years, then why have these...

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Address: Villa no. 8, NILGIRI HOMES PIN 501301

I bought Glen 6073 AC Chimney hood.
The auto clean function is not working...

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SB/2023/4/KR/643283

I have registered the complaint with vide Job Number SB/2023/4/KR/64328 long back. Till today no technician visitef at our place. I call 100 times to customer care. Nobody cares. I had a very horrible experience with thier attitude & service....

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"Dear customer, your job has been registered vide job no: SB/2023/3/KR/576372. The service person will get in touch with you soon."

This is the message I received on 9th of March 2023. Till today nobody has come for service. I called 100 times to customer care. Who cares?The worst experience I ever had in my life.
I never buy and recommend Glen to anybody. Good bye to Glen.

R. S. Allurkar...

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Address: Many parts of India

We purchased glass top stoves online, 3 stoves at a time. The material used for the stove is not up to the standards, The burners material used is not good, they shrink in a span of 2 years, where as we are also using a stoves of different make, they are running without any burner issues for past 30 years.
The Glen is expensive, good looking but the performance is very bad.
When we contacted the service person/customer, they...

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I had purchased Glen 1063 SQ Glass gas hob from Glen in October 2020. My Gas started giving low flame problem and sometimes the burner gets turned off automatically because of the same leading to dangerous condition of gas leakage. I had registered a complaint with Glen and the service person came and suggested changing the Burners of the hub, to which I agreed. Then the service guy demanded service charge. I politely said that my complaint...

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Address: Flat No E-505, Bhau Sahab Potnis Enclave Ph-2, Gole Ka Mandir

My above said cooktop which I have purchased in November 2020. Is always becoming unserviceable due to short circuit in wiring. Company representative come and repair it and retun it which becoming unserviceable every 2 to 3 months. This is fifth time they have taken for repair. They simply want to pass warranty period. I want to replace it. This was purchased for Rs 16000/-. Now dealer is telling give rs 9000/- for replacement cost. Please...

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Address: Vadodara

I have perchased a Glen 4 burner stove through Amazon. Support person called multiple times to get the schedule. On 18th October he was informed to come on 21st Oct for installation. Since then neither phone has come nor he visited. His name is Abdulrazzak Bandiwala....

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Address: E-505, Bhau Sahab Potnis Encla, Phase-2, Near Indramani Nagar, Gole ka Mandir

I have purchased a cocktop from glen which reference I have mentioned above on title. I purchased the same on 20 Nov 20 vide invoice no 827 from tripti gas agency gwalior. Since then every after three months I have to call mechanic from glen for repair some times burner not burning properly or short circuit of ignition system. Now again I have complained about short circuit on 15 Oct 20 vide complain no SB/2022/10/MP/491458 service centre...

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Address: 316 A-9, Kongumaa Nagar, East street, Annur road, Karumathapatti-641659.

I am located at coimbatore in tamilnadu. I bought a Glen chimney last year and after one year and 2 months o[censored]sage the electronic board went off and I had replaced it, Since they had changed the service center and new person cam and he did not tell anything for more than three week the older service person call on me and said that they had the board ready so I change the board by paying 5700rs which is half the cost of the chimney...after...

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Address: 11131 MVV CITY ,PM PALLEM,MADHURAWADA, VISAKHAPATNAM, ANDHRA PRADESH

Three burners flame is very low and 1 burner is not operating...

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My installation job request no is SB/2022/9/MH/472208.
Since 12 pm today tour person is telling he is coming to visit and will reach around 2.30 pm. But till now he has not arrived. My whole day is wasted as i couldn't complete my pending outside works as your person didnt came and i had to wait for him.
All times he told that he will arrive in 15 mins and i called him 4 times since then but he didnt came. This is really poor...

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Address: Srinivasa Nagar, Madhavaram, Chennai 600060

Hi Sir/Madam,

Good Morning,

I am writing this email, after getting frustration with the service provided by Glen service, Chennai

Details :-
Glen Chimney - GL 6066MSAC (90) 1200 M3BF
Purchace date[protected]

within 6 months - We got issue in the Chimney - its Not Working (the 3 speed setting is NOT Working, so entire system were not working)

Registered...

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Address: Coimbatore

Hi, We bought a Glen Chimney in Dec 2021 and got it installed by calling Glen customer care with reference job no: SB/2021/12/TN/295502.
Chimney Model - Glen ISPA 60 cm BL filterless Auto Clean Wall Mounted Chimney (Black 1050 CMH)

It stopped working from July 2022. And we reported to customer care via email on 14th July and following up from since. But nobody from service center visited yet. When asked for update they...

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