[Resolved] Go Air — Lost luggage | |
Hi, I traveled from Delhi to Pune on Saturday, 13 Nov 2010. My luggage went missing and I was promised to be updated about the status by evening. No status update was given. When I called I was told my luggage was wrongly uploaded in Jammu flight and will be delivered to my place by Sunday evening. On Sunday I was told it has been sent to Patna and today, Monday, 15th Nov 2010, I am being told it is at Delhi. My luggage contains my very important documents like passport and other immigration documents and It was clearly conveyed by me that I need it ASAP as I have to travel outside India on Wednesday, 17th Nov 2010. My PIR was marked as Priority. I am really very upset with this and is going to incur loss in business if I will not be able to travel. The crew members at Pune office are regularly coming up with one excuse or the other Luggage color: red and black Weight: 15 kg Type: Trolley Flight I traveled: G8 361 SEQ: 136 PNR: JPYWSI Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
Go air is No. 1 hopeless airline in India. They did not responded to my feedback for the damaged of my luggage. Kindly advice me to whom i should lodge compliant against Go air since they nevee bother to respond for the feedback provided to their website for the damage luggage on January 7, 2011
Reply
I traveled on a go air flight G8 204 from leh to delhi on 27 may 15. the luggage at leh airport was checked by the ground staff and was also identified by me before boarding. However on reaching delhi the luggage was not found. The same was communicated to the ground staff at delhi but they could not manage to find the same.The ground staff at delhi(sandeep) raised the property irregularity report and also conveyed to give a feedback on the same in the evening today. Since I had to proceed to raiwala( place near dehradun) on a temperory duty today itself but delayed due to loss of luggage. I called up go air at 1630 to find about my luggage but the person replied its not evening yet.I asked for the managers mobile number who could help in finding my luggage but he also initially did not pick the phone. On calling continuously I managed to get through him however he told me that he is busy and will revert back in fifteen minutes. 45 minutes have passed and the gentleman has not bothered to give a call. I had to leave for raiwala from Delhi airport immediately for an urgent work but now inconvenience caused because of my choosing to fly by go air I am stuck at delhi. Please help me in finding out my luggage.
regards
gaurav bhatia ([protected])
regards
gaurav bhatia ([protected])
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