[Resolved]  Go Air — double booking for the same name and double transactions

Address:

West Delhi, Delhi

Sir,
I booked for a flight from Delhi to Mumbai of Go Air for 19 March 2013 on 17 March 2013 at around 9:45 am in the morning from www.easygotrip.com
but the application status was Under Process.I waited for the status till 10:40 and then i called at this number [protected] of easygotrip but no one picked my call.After this I called at the number [protected] of GO AIR.The person over there told me to book the flight through them.I confirmed him that the other flight wont be booked and he assured me that this wont be done because Go air will be going to provide the PNR number and till now no PNR number has been generated so i told him to book 1 seat for me.He did the whole process and then the moment I checked my mail 2 mails came together.One was through Go Air with PNR number VC9TTS and the other through Easygotrip with PNR number PCBQBP.I told him to cancel one ticket and the person named OVAIS contacted his senior authorities and assured me that the whole amount will be refunded since both the transactions are done at the same time with the same name and for the same flight and tymings.I made number of calls regarding this issue to both the companies ie. GO AIR and EASYGOTRIP because both of them were not contacting each other but was telling me to tell the other one to cancel the ticket.Finally GOAIR told me to tell the person at EASYGOTRIP that GOAIR will refund the whole amount to them and the person at EASYGOTRIP got ready and told me to tell GOAIR to cancel the ticket on their own and i will be given the amount and they assured me that the ticket with PNR number PCBQBP will be cancelled by Go Air and the whole amount of Rs 6803 will be refunded to EASYGOTRIP which will be refunded to me as soon as possible and i will be confirmed about this with a mail but till now I havent got a mail nor any message.So i just want the authorities to take some action and solve this asap.
Regards
NITU JAKHAR
J-45,CHANAKYA PLACE,PART-1,
OPP.-C1,JANAK PURI,
NEW DELHI-110059
CONTACT NUMBER-[protected], [protected]