[Resolved]  GoAir — lost baggage

this is to inform that i,bikramjit bindra have travelled on goair no.G8334 mumbai-delhi flight,on-2nd october 2010.
my PNR NO.-BVJ2VO
FLIGHT WAS DELAYED-12.20 noon
I had booked 2 bags from mumbai & i received only one bag at delhi.
no staff of goair was present at the air port,but still i managed to get a lost receipt
new bag of addidas,containing one vedio cam charger,a pair of new ID shoes,crystal ,jeans of billabong,important documents in original.
i have given all my contact nos but there is no reply.if no reply we are having enough documents to sue the company & all the expenses of legal experts will be paid by the goair company,it is a very bad experience while receving the luggage there are so many officials,none at the time of delivery,contact my father in india
dr.v.s.bindra
mb no--[protected]
add--E-43,B.R.S.NAGAR,LUDIANA,PUNJAB
I have all the telephone nos from the site to my surprise no one is answering these nos they r as follows delhi[protected],mumbai--[protected],26264790.
waiting for ur reply at the earliest,otherwise we shall go to media,press.

you can go on and file a official complaint with the local police station!

The GOAIR attitude gets worse and worse with time. My baggage on G8/194 on 23rd December BLR/BOM was badly damaged. I filled in a form given by customer support Rohit with great promises to that the deputy manager will call in two days. Till date nothing!

However, I have been calling the Mumbai office on 7th, 11th and 12th of January and talked to Mitali and Divya. Both of them sweet talked to me saying they will get back. Today, they are not picking up the phone. Their strategy is so clear - the customer will get tired and stop calling. END OF PROBLEM!!!

I'll be happy when this airline runs into loss and shuts down. You are invited to share the champagne.

Maria Athaide

Good luck my friend! I have a bag that I was forced to check (was carry-on size) while flying from Syinagar to Dehli on Nov 1, 2011 that also turned up missing. We had four bags total (three backpacks) and one additional bag that was two expensive rugs (folded up and bagged). Since I was uncomfortable with checking my rugs, I was standing right at the baggage belt to make sure no one took them. Our three bags came arrived but my four bag did not. I spent over two hours at the airport tryingg to get some help. They were convinced another passenger took my bag no matter how much tried to explain to them that wasn't possible. They made me fill out my info two different times since half way through the one employee when home. The promised to contact me within two days before I left the country. I returned to the airport and tried to get some answer since they never contacted me. They were no help. I tried to talk to a manager, the corporate office, etc and got no where. I've been back home in the USA for three months and am still tryingg to work something out. They want to send me Rs.2000 for a bag (I believe an airline employee stole) that is worth over Rs.150, 000. They have also offered a voucher for Rs. 500 for future travel on GoAir that I can give to someone in India. Like I would ever fly on them again after all this. I don't mean to be negative but I'm trying to post my experience anywhere I can to try and help others avoid similar issues. My most recent person I've been tryingg to talk to can be reached at[protected] or you can email her at reena.[protected]@goair.in. She has been nice but she and even her supervisor have basically been of no additional help. Good luck!

I have similar experience yesterday with flight from Patna to Mumbai. Airlines staff are so un professional .

It seems Go Air is hands in Gloves with the stealing of passengers luggage. I hope this airlines shuts down and prevent agony to so many prospective passengers in future.

I lost my luggage I boarded Go Air flight G8 633 from Ahmedabad to Chennai via Pune I reached Chennai but my luggage didn't I don't know what is happening with Go Air such a bad service first my flight was cancelled then they rescheduled to next day night almost after 24hrs and then the flight was 1 hour delay and at the end my luggage lost.

I lost my luggage I boarded Go Air flight G8 397 from Mumbai to Lucknow. I reached Lucknow but my luggage didn't. I don't know what is happening with Go Air such a bad service.
my name is sanjay dwivedi mobile number [protected]
travel date 2/7/2019
boarding pass are attached...

show urgently return my luggage

Regards
Sanjay Dwivedi
[protected]

A Big disappointment from your airlines services today. My husband Karun Dhir had to travel to Chandigarh from Delhi airport by flight number PNR T3QUGY which was scheduled at 8.40 am. Initially it was delayed for an hour and then it was cancelled. Due to this cancellation, he missed an important meeting in Mohali. Even he has not been able to get his luggage as it was checked in .The airlines authorities are not replying, not attending calls. Your customer services are poor and let us know from where to get the luggage. There are very important documents in the luggage and that baggage is of aqua blue color. Hoping to get a positive response from your side at earliest.

My name is Santosh thapa and my journey date was 14/jan/2021 from srinagar to delhi at 8:30pm.The staff of baggage checking forced me to give hand baggage for web check in baggage and finally when I reached delhi I didn't get that bag. My whole documents is in that bag and I approached their staffs and customer care but they just response as like it's not their responsibility.