[Resolved] Godrej & Boyce Mfg Co. Ltd — UPS problem unattended | |||
We had bought an UPS from Godrej & Boyce Mfg Co. Ltd on 24.08.2010. The model descriptions are Sine wave Supreme 800VA UPS through invoive no: BOCG5W[protected]. The UPS developed a problem due to which the battery could not be charged. A complaint was lodged by our dealer m/s Bengal Engineers on 30.05.12. A service man from your authorized service center RITA REFRIGERATION WORKS, Kolkata -700059 reported on 03.06.12 and informed that a PCB needs to be replaced. Since I am within the 2 years Guarantee period, the replacement and repair would be done at no extra cost. However, despite repeated calls to the customer care, the PCB has not been replaced and the UPS remains defunct. Subhanu Chakraborty 64 Purba Sinthi Bye Lane, 1st floor Kolkata - 700030 [protected]@aspac.in [protected] Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Subhanu Chakraborty,
Your complaint has been closed as on July 2012
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Your complaint has been closed as on July 2012
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.
We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.
Sorry about the inconvenience.
If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance.