[Resolved] Godrej — Free Service not provided | |
We bought Godrej 1.2 Window Air Conditioner from NAMASHKAR ENTERPRISES, No41/22, Pammal Main Raod, Muthamizh Nagar, Pammal, Chennai 600 075 on 07/09/09. Bill no: 5669. Installation was not done by Godrej, instead these people installed the AC. While installing, we specifically asked them to show Godrej ID, but they said they forgot, but they are working for Godrej only. After that they did not come for free service, when we called them they said free service cannot be provided. Now Godrej is also not providing free service since installation was not done by them. Now AC is not working properly. Please help us in getting the refund from the shop Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
godrej A.C — service not provided
I bought godrej smart care contract on 26.5.2010, valid upto 26.5.2014. I called the company for AC service on 1st April and was told that someone will report within 24 hours. But nobody turned up till 4th of March. 4th April i called up again and was again been assured that service will be provided within 24 hours. I was infact told that there will be no need to call again. Hight of irresponsibility is that no service is given till 6th of April.. I think we have no option left than going to the consumer court. How can this company say that they provide services for better life. Dear Lalima,
We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.
We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:
Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.
If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.
We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:
Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.
If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected] / 1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
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GODREJ Air Conditioner — not deducted money by ECS from my bank account
I have purchased an Air Conditioner fro Great Eastern Appliances Pvt. Ltd., 20 Old Court House Street, Kolkata on 08/04/2009.But EMI as fixed is not being deducted from bank account.Please look into the matter and confirm me as soon as possible.