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[Resolved]  godrej frost free refrigerator — ice compartment of double door fridge is not fuctioning

I have brought a godrej frost free double door fridge from MATHURA. After nearly one year of fuctioning its ice compratment stopped the working all of a sudden. I have lodged a complaint with the dealer in his complaint register. i had been said that the problem will be rectifyed with in 24 hr.

Next day one man nammed BAIJNATH came from godrej customer care. he inspected the fridge and said there a problem in the teamprature setting of the compartments.he setted the tempratue.and said it is o.k.

but next day the problem persits. then after i conctacted the customer care . they said me to register the complaint with the toll free no[protected]. On17.6.09 i registered my complaint and got the complaint no 854676.

after two days a man nammed VIVEK came to my house inspected the fride and said the TIMER is not working it has to be replaced. after two days he replaced the timer.but there was no result.

we again conctacted the customer care. again after two days one man manned KULDEEP came to my house and inspected the fride and made some of the repair form the back side of the fridge.

but it is very sad to say that ice compartment of my fridge is not working properly till date and the problem can not be sorted out by these so called engineers of godrej.

I CALLED so many TIMES to cusomer care MATHURA. but it seems they are busy with some other work and are not instersted with the problems of the cusomers.
CAN ANYONE TELL ME WHAT TO DO? BUT IT VERY SAD TO FACE SUCH PROBLEM FORM A REPUTED COMPANY LIKE GODREJ
.
MY PARTICULARS ARE AS BELOW:-

NAME OF THE FRIDGE-GD626C
MODEL NO-GPE26CYFC
SERIAL NO- [protected]
DATE OF PURCHASE-27.6.08
NAME OF THE DEALER-SUNSHINE NET, DHOLI PYAU, MATHURA
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Aug 14, 2020
Complaint marked as Resolved 
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    Complaint categoryCategory: Refrigerators
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