Godrej Interio — Non Delivery of hardware | |||
I had very bad experience with Godrej Interio Karve Road. I had booked a bed. The franchise told that it will take 8-10 days to deliver the furniture. However when I called the franchise after 10 days she postpone the date saying that the people are available due to festive season and she will require 2-3 more days. Again when I called after 3 days she said that the audit is going on and she can't deliver it now she will require few more days. Now it has been more than three weeks and I haven't got the delivery yet. Each time I have call her and ask about the delivery. She promises me that she will call me and give me the exact time but she never calls me. Does company like Godrej can't keep follow ups from the Franchisees for better customer services? Was this information helpful? | |||
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+91-22 6796 1800
+91-22 6796 1700
+91 22 6796 5656
Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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I am stating the details of the problems we are facing against the items purchased against sales order no. 211/23011860 dated 17 February, 2011 from Godrej & Boyce Mfg. Co. Ltd., Karol Bagh Showroom, Delhi
on 21st January 2011.
Products Ordered:
1. Morgan Dining Table .
2. Three Tia Dinning Chair.
The product delivered to my residence on 17th Feb 2011,After repeating calling to Godrej Store Div the assembly man came to my houseon 26th Feb and he told us that One Tia chair hardware is missing with the packet.and thats why he could not able to assemble the one chair.
Same complaint was made to customer care they given me ref no 42508 and promise that representative will call me in next 48hrs but till date no call came to my cell.no.
There is no after sales and patheitic service from Godrej Interior ,I had done a mistake by purchasing products from Godrej and I will advice everybody not to puchaseany products from them .
Santanu Banerjee
Flat no 705,6th Floor, Supertech Estate,
Sector 9 Vaishali Opp Galaxy Mall
Ph [protected]
[protected]@gmail.com