[Resolved] Godrej Refrigerator — Rust on door | |||
We had bought a Godrej Pentacool fridge in 2006. They had given a rust-free warranty for 10 years. But hardly after a year or two, we could notice rust on the bottom of the door. We rang up the company many times but they would keep asking us to call a different number and kept on playing passing-the-parcel game. A month back, we could finally get some response from the company. But they are now saying that they don't have the model anymore and so cannot replace the door. Is this expected from a reputable company like Godrej? When they have given a warranty of 10 years, should they not do something about it. We are thoroughly frustrated with the company and would never recommend anyone to buy a fridge from them. Sameer Hota [protected] Complaint Number - 545814 Date: 7.6.2011 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
Dear Sameer,
Your complaint has been closed as on September
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Your complaint has been closed as on September
We hope you are satisfied with our service.
If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.
Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
I purchased godreg pentacool refrigerator on 25th May 2012...but now there is rust at door ...how to I complaint against it there is 10 year rust free warranty...
Ajay Kumar
Dumra
Baghmara
Dhanbad
Jharkhand
Mo. No.-[protected]
Ajay Kumar
Dumra
Baghmara
Dhanbad
Jharkhand
Mo. No.-[protected]
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Shame on Godrej! Is this how you manage your customers and give service?
I am left with no option but to go to the consumer courts to get justice.
Sameer Hota