[Resolved]  Godrej Refrigerator — Regarding delinquency in service delivery by service centre Ranchi

Reference: Complain No. 813897, dated June 30, 2009.

Dear Sir,

On the basis of complain, one mechanique of sevice centre visited to my residense and checked the functioning of machine. According to him, the referigerator had idenitified with compressor problem, and because of that it was not cooling. The machine has been reached to the centre just on next day.

Till date, we are waiting for the refrigerator to be repaired. It has been taken many time followup. The service centre incharge puts the excuse that the compressor is not available.

I am really surpirsed of the service accounbtability of such a renouned company. Please do the needful to get the referigerator repaired at the earliest.

The referigerator has been purchased by me on Oct 24, 2006 from Nav Bharat Electronics, Khunti. The gurantee card along with money receipt is kept by the service incharge.


Regards,

Arshad Hussain/Sd
Complainer.

Best regards,


Arshad Hussain/Sd.
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Aug 14, 2020
Complaint marked as Resolved 
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Godrej — Deliver non working refrigerator

I purchased a refrigerator from Vijay Sales , Lajpat Nagar, New Delhi on 29 Jan 2012.
CSN Number is 364 and call No. is [protected].
I received an SMS on 29 Jan. 2012 because payment was done on 29 Jan but product was delivered on 30 Jan 2012. There is no issue for this ,I understand the Delhi traffic and warehouse locations.
This refrigerator is not working from First day . Engineer check the refrigerator and found that there is issue in Gas.
Why did not check the refrigerator before deliver.
This is only harassment. Product is not working from First day because your team deliver useless Godrej Refrigerator.

Jitendera singh
[protected]

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