[Resolved]  Godrej Refrigerator — not working

i lodged my complaint on 31/07/2008 & my complint no. was 218213, the person came after 2 days and confirmed at home that i have set it right.but unfortunately when i turned from office the power was cut-off.i coudnt made that what he has done, again i called in the morning the another person came, very hurrily he checked that fridge has got fused and timer is not working.he changed the timer &went of.the moment he went of it didnt defrost and it stopped working after an hour since it was saturday, ihad to wait for monday.i lodged complaint in the morning again 9am, mr sahil they said will come, now today is wednesday nobody turned up.we cannot store food, no milk, water,
as i am working, it is coming to my avoid these hang ups, i always prefer AMC, and that time your company is very cooperative and the result is what we are facing.MY AMC APPLICATION NO. IS 697313 IT EXPIRE ON[protected].
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments  21 CommentsShareTweet


Godrej / Refrigerator — not woking properly

mai agra ki rehne wali hu. 3 saal pahale ek milne wale se jo ki godrej ka dealer hai unse freeze khareda tha. ab tak 3 baar kharab ho chuka hai. har baar freeze banane jata hai . 15 din baad aata hai aate ka 1-2 din chlata hai phir kharab ho jata hai phir banane jata hai. muje lagta hai ye item he kharab hai plz hamara freeze replace kar dejeya. mera husband bahar posted hai. mai jab bhi deal ko ph karti hu wo apni shop par milta nahi hai. uski shop par ja nahi paati hu ghar mai akali hu. plz help me. sab taraf se haar chuli hu phir muje laga internet par aapko apni complain karti hu . shayad aap company wale hamari kuch madad kar de
agra dealer : R.D. refregtaion, kamla nagar agra
I will like to share this with everyone that buying a Godrej refrigerator has been the most frustrating experience of my Life. Being a Laparoscopic Surgeon I have faced many challenges but this has been the toughest one. Coming home after tiring work at night only to find my wife fighting over why we bought Godrej refrigerator, its again not working has been a frequent happening. Ever since we bought this refrigerator around 2 years back we have been facing this trouble. With rising temperature outside, the temperature inside my house goes up several Kelvin’s not infrequently with our refrigerator out of order. Many a times my wife has suggested dumping this fridge out into garbage but I have not done it till date due to false hopes shown by Godrej Co. service people again and again. They always say that it will be the last time now but shamelessly come and repeat it again. Many a times they don’t pick our phone deliberately. Krishan their dealer, owning Rohani service station at Sonipat does not respond in less than 10 calls on weekdays and never on weekends. Vikram a fellow from Delhi office who had promised me that You will never have problem after converting it to manual, also now does not pick up my phone. I tried calling him from various numbers but he is least concerned, why shall he be, he is getting his pay.

I and my Family are suffering again here since two days now. Some Kunal from Rohani Services came just now to the house (today is Saturday, May 17, 2008) just to say that I can’t do anything at this time, You will have to wait till Monday.

This refrigerator has been taken to their service station more than 10 times, and sometimes for 3 days without any stand by facility. Imagine Your life without a Fridge on a hot summer day. They have also come for repair at our home 8 another occasions. Every time they have a new excuse. You keep on calling them, and they don’t care to respond, disgusting.

I would like any Manager to just keep himself at my place and I am sure he will feel most disappointed.

I strongly feel there is some manufacturing defect in this piece but…………..

Now I plan this,
1. I shall go to consumer court for the harassment I have been facing since last two years continuously.
2. Secondly I am going to get 200000 pamplets printed explaining the suffering I have undergone and suggesting the obvious and getting them distributed all over my city..
3. I am going to mail this to various websites like which give opinions about various products
4. Last but not the least I am daily going to Pray to Almighty God to make them suffer who are responsible for my and my family’s suffering.
waris1384's reply, Aug 24, 2017
I am Happy that you informed me about such casual handling of complaint by a Indian Company but I have a same complaint with Whilrl Pool a Multinational Brand. Thank You again.

Mohammad Waris
my fridge is 270 ltr but not working in last six month please repair my fridge and my complant is no ignore
halloo sir mera godrej refrigerator notworking firizer fan working
The freez in not working, working in the sence it is not started. When we on the swtich nothing is happening.
my frigetaror's fan is not working when i switch on the frige.a hum has deen coming from the upper case of frige.SD_)&BA and cw94305310 are written on the that fan's motor.
The freez in not working, working in the sence it is not started. When we on the swtich nothing is happening.
I have a 18 years old Godrej freeze, before 20 days the total function of compressor is stoped, freeze is start for some time, As such I decide to replace the compressor. I am in Jamia Nager, please give the details of your compressor dealer and authorised service centre.

My Address & Mobile Num.

I-37, 3rd Floor, Abul Fazal Enclave, Jamia Nager, Okhla Gaon New Delhi-110025

Mob. [protected]
Dear Sir,
I have Godrej Refrigerator. It is not working since 27th February, 2009. I have made a complaint at Call Centre. Complaint Number is 720570. My Local City Service Centre Tel.No. is 2776238. Incharge is Ms.Prachi and Technician is Mr.Rinkle Sharma. I am facing hardship for about 19 days. In case if I do not get response within 3 days, I shall be permitted to see the Consumer Forum.
Yours sincerely
01, BDA Colony, E-8
Near Ishwar Ngr.Tel.Exch.
Bhopal 462039
Mob: [protected]
i have a Godrej refrigrater almost 15 years old before 10days he is not woking properly i think there was a problem in his compresser. please send your area men to find the problem.
Address:- G 320 sriniwas puri new delhi 65 (near water tank)
Mob: [protected]
my refrigerator is not working since 6 month kindly see in this regards
I am having godrej company double door fridge in my house at chennai.Today when current return a tup sound heard and the fridge is not working.I request that it should be repaired by an authorised person by your side.My address.
N .Thiruppathiraju,
H2-CDS apartment,
AGS colony, 2ND Main road,
Velachery, Chennai-600042.

Resident no.[protected].
no cooling in refrigrator last 3 days
mera Godrej Refrigerator not working my celphone [protected]
my refrigerator is not working since 6 days kindly see in this regards
my fridge is not working, it is pentacool godrej 410 ltrs.send somebody
my adress is 57, shastri nagar lucknow 226004 phone [protected], mobile is[protected], my fidge pentacool godrej is not working
I purchased a refrigerator on 14 Aug 09 by an agent from M/s.Godrej Ltd. He conveyanced us for exchange offer. My previous refrigerator was quite well and cooling. But in spite of this I purchased your refrigerator. A refrigerator was sent at our residence which is not in fuctional state. I tried my best that any body will come from your customer service/centre or agent. Nobody is picking phone. The agent has taken money and run away. and a non-functional refrigerator has given us and our good conditioned refrigerator has been taken by your esteemed company. I want my newly bought refrigerator may be installed properly and be given in proper condition.
I am sriram, In march i have purchased a refigrator nearly Rs14000, in bhimavaram.Now the condition of the refirigrator is not at all good.I have called many times for the godrej agency regarding this complaint,no one is taking care of this.I think this is not a good service provided by the godrej.Please take care of this complaint in high priority.

The problems I have faced By refrigrator are:

1)Their have deliverd the refrigrator to home on the purchase of the day,after opening the refrigrator, we found some Bendings for the refrigrator.We have a talk to godrej agency their said if you have any problem regarding the working please contact us we will be available 24]/7.

2)The Gas has been leaked with in 15 days.

"I have never thought this kind of service provided by the Godrej refrigrator".
"I thought it is a number1 product in refrigrator".

I want to know what kind of resolution you are going to provide for this.

I will be available at [protected],
+91 [protected].[protected]

Thanks and Regards,
D o:21-13-6,
sarraju street,
West Godavari dist,
Andhra pradesh.

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