Godrej Refrigerator — defective product

Address:Uttar Pradesh

on march20,2012 i have purchased a new refrigerator "godrej edge" of godrej company (model no. GDE26CS2 sr no.[protected]) was defective. now the dealer 'JEET ELECTRONICS, 119/555,GUMTI NO.5,KANPUR-208012' is not agree to replace the product.
product:godrej edge refrigerator
bill no:27/1313
dated:20march,2012
i would like request you to pay heed to my complain, it would kind on part.
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Dear Shrutika,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We are unable to track your complaint as certain data hasn’t been mentioned. Please share the following details with us for our Customer Care to get in touch with you:

Kindly send across your Name, Email ID, Contact number, Consumer Complaint and City on the below given email address.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :[protected] / 1800 – 225511.

Regards,
Godrej Appliances Team
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Dear shrutika shukla,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
Dear Sir / Madam
I bought this Ref. on 30 / 04 / 08 (Book No. 27, S.No 1303) from Rhythm House from Sector 18, NOIDA.
Being a Professor from JSS Acaademy of Technical Education, NOIDA, I recommended most of my staff members to buy products of Godrej from NOIDA.,
But to my knowledge, the product that i bought Model No. GDN 1800 (Gray), has some defect, i ask for exchange for which he ignored.

Now Iam frustrated with this product, this is the fourth time in a row that Iam in trouble for the SAME PROBLEM. Every year Rs.1500/- plus others is the bill.

Very interesting part is that My Grandfather and Mr. Godreg studied in the same college in Bombay. unfortunately both are in Heaven.
The only thing is get the Technician from the Bombay company with my expenses OR throw this product in the dustbin and the very critical is that I will give NEGATIVE feedback / STOP if any one of colleagues ask for the product to buy from NOIDA.

This product gifted to me by Mr.Senthil for my marriage.

HANUMANTHA RAO K. R.
JSS ACADEMY OF TECHNICAL EDUCATION.
C 20 / 1, SECTOR 21, NOIDA.

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