[Resolved]  Godrej Refrigerator — gas leak and burnt smell; no cooling

Address:North Goa, Goa

hello..
exactly after 11 months of purchase of godrej refrigerator model:gde:19b2/2010; capacity 183hs, it started burnt smell from it. same time there was no cooling effect. we had given complaint, for which service center people responded late. once they came they took fridge got us back after 3 days with a bill amount of 2,380 ( which was supposed to be free service). with in a week, again same problem. this time they responded soon because it was a blunder by them again, they had not welded properply, for which again gas leak. they kept fridge for 5 days and returned it, saying that it will never have a problem. exactly after 15 days, same burnt smell, no cooling. when we call them, they are telling to give an online complaint. they will see that later.. this is the condition... the wwwwwoooooooooorssssssssssst service.....
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Aug 13, 2020
Complaint marked as Resolved 
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Godrej Refrigerator — Not cooling and leakage

Inspite of call lock on 04/11/2011 no engineer is attened the complaint. I have spoke to Senior Executive, Bharat/Deepak but no resoluation. I have purchased regfrigerators in Feb-11.
Dear raghavs,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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