[Resolved] Godrej Refrigerator — Cooling & Water Leakage inside Fridge | |||
I have purchase Godrej Refrigerator from SATYAM ELECTROVISION, THAKUR VILLAGE KANDIVALI (E). Mumbai 4000101 My Refrigerator Model No is GDE23S[protected] Purchase Date is: 13 Feb 2010. Delivered Date is: 15 Feb 2010. When they delivered at that time SUPERSTORE was broken. I informed delivery boy. After used of around 45 Days we found that Vegetable & other eatable were not store for long time & they affected by Fungal. Also when we defrosted at that time water leakage from "Chiller Tray"& that spoil all contains put below Chiller Tray. So I put complain into your customer care on 21st April 2010. My complain No is 584800. After that your technician came to our place & he told that there is "Cooling problem"in our fridge & we need to change gas & he did it. Because I dont want stuck. I call too many times to their office no.[protected] / 6796 1370. But most of the time phone is busy or they didnt pickup call. I have no time from my regular working hours to do follow up with their mess up communication. This indirectly harass me & this affected my professional work indirectly. This hamper my work also. I want to replace this faulty/damage piece. My Mobile No is: [protected] My Email Address is: [protected]@GMAIL.COM Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 22 6796 5959
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
I have purchase Godrej Refrigerator from URMI ELECTRONICS, B-CABIN ROAD, OPP. THANE JANATA BANK, NAUPADA, THANE (W) 400 602
My Refrigerator Model Size 200 Litres Color P.C Gray Sr.No. 58103
Purchase Date is: 12 Dec.2002
Delivered Date is: 12 Dec. 2002
when we defrosted at that time water leakage from "Chiller Tray"& that spoil all contains put below Chiller Tray.
I also sms to ur customer care, ur sms return me to my complaint is regester but no technician is contact us.Dailly we safer from this leakage problem.
So I put complain into your customer is "Cooling problem"in our fridge & we need urgent help from ur customer care services.
I call too many times to their office no.[protected] / 6796 1370. But most of the time phone is busy or they didnt pickup call.
I have no time from my regular working hours to do follow up with their mess up communication.
This indirectly harass me & this affected my professional work indirectly. This hamper my work also.
thanking you. my email Id {[protected]@gmail. com} & my cell no. [protected] From VIKRAM P. SUTAR.