[Resolved]  Godrej Refrigerator — not cooling - complaint No, 301458 pending since long time

Godrej Refrigerator — Not working since a long time.

Hi,
I purchase one Godrej refrigerator on March 2008. But it is not getting cool. I complained several times about same issue But they just resolve the issue for few days. At the time of purchase, they gave me warrantee of Godrej refrigerator till 5 years. But today I am facing the problem and i called Godrej refrigerator customer care. They said we charging for Rs. 2000/- for gas refiling + visiting charges. I don't understand meaning of warrantee. If i have to pay for everything, what is use of warrantee?

I will highly appreciate you, if you can resolve the issue ASAP. because i am suffering a lot. Please suggest me for the same. waiting for your positive response.

Thanks and Regards.
Vinod Kumar Sharma.

Hi,
I purchase one Godrej refrigerator on March 2008. But it is not getting cool. I complained several times about same issue But they just resolve the issue for few days. At the time of purchase, they gave me warrantee of Godrej refrigerator till 5 years. But today I am facing the problem and i called Godrej refrigerator customer care. They said we charging for Rs. 2000/- for gas refiling + visiting charges. I don't understand meaning of warrantee. If i have to pay for everything, what is use of warrantee?

I will highly appreciate you, if you can resolve the issue ASAP. because i am suffering a lot. Please suggest me for the same. waiting for your positive response.

Thanks and Regards.
Vinod Kumar Sharma.

Dear RANNALDAS,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
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