Godrej Refrigerator — Bad service | |||
I purchased a Godrej Fridge around 3 years back and have also enrolled into a service contract with Godrej in November 2009. With a bulb lighting problem in the refrigerator I registered complaint in the toll free number [protected] on 7th April'2010. I recieved a Docket No. 242426 and was told the service man will arrive within the next day.Even after repeated reminders and two more fresh complaints registered , no service man had still reached to mend the problem.Today is 17th of April'2010. We are extremely dissatisfied with the kind of service provided by the Godrej people nowadays, what is more surprising the bad service continues even after enrolling for the service contract!!! Was this information helpful? | |||
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sir,
i had brought godrej pentacool on dt:-09/04/2008 that had contniue repair start after two month of date of purchasing, now last 24 month we allredy change six compressure, so i request that immideite chnge that one
otherwise we ll going to consumer court
model no:- godrej penta cool gfe220s20p
sl no:-s[protected]c4b2
name of consumer:- malaya kanta mohapatra
date of purchase 09/04/08
contact No:-[protected]
i had brought godrej pentacool on dt:-09/04/2008 that had contniue repair start after two month of date of purchasing, now last 24 month we allredy change six compressure, so i request that immideite chnge that one
otherwise we ll going to consumer court
model no:- godrej penta cool gfe220s20p
sl no:-s[protected]c4b2
name of consumer:- malaya kanta mohapatra
date of purchase 09/04/08
contact No:-[protected]
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Pirojshanagar, , Vikhroli, Mumbai, Maharashtra, India - 400079
I have purchased Godrej Edge GDE 19/B2 on[protected] .It has been delivered to Home by 8PM on same day.While opening the box the glass for the tray has been broken inside.Delivery boy told Godrej will replace the Glass in next two days.
Sunday[protected] I found problem with compressor which is making lot of noice.Whenever compressor starts it is making a sound of Half HP Motor.We thought New fridge will make noice, but noice didnt reduced. Evening called customer care([protected]) and got complaint number and complaint numbr is 967788.
Monday one of the service techinician came and told that compressor is having problem and it will be replaced in 2 -3 Days.
But I cannot undersatand why the new fridge will have compressor problem, wether the product is tested properly or not ?That techinician is so great that he asked us to weld the glass which has broken.
But after one week Compressor has been replaed, it is new or old dont know.But According to there manager whole unit will be replaced within 4 Days, but after 4 days got message from Godrej call has been closed.
Godrej is having very bad service procedure, service techinician who comes for repair not having ID card and they are not submitting any call report to customer.
Regards,
Gajanana HEGDE