[Resolved]  Godrej Refrigerator — Cooling and stop working

Address:West Bengal

Dear Team,

Request you to please help us in resolving the same as we have purchased a new refrigerator in the month of August 2010, in the peritod of 6 months lot of problem had arise and lot of time the engineer came, even some part was not working that was change and the again the next day it was not working, next day again the engineer came and he was working around 2 hours then in the night time it stopped working, till the now the refrigerator is not working, in the span of 6months lot of problems were there i informed the engineer to replace with new one, he informed us that company cannot do, once it is purchased it under warranty and not garranty, again i had called up today, they informed that they will send the engineer on monday 14th Feb 2011, it was a very bad experience with godrej company, i will never suggest any one to go with godrej company, it will be my 1st and the last time with godrej, one thing more surprised me that complain no 108170 was closed without resolving the same, so again i had to call for the complain and they provided new complain no 109192,
So request you to please help in resolving the same and replacing with new one.

rgds
Rakesh Agarwal
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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My refrigerator has stopped cooling.Please look into the matter and rectify the issue.

Regards
Rammohan Pramanick
14 B Anjan garh Colony
Dumdum
Kolkata-700030
Ph no: [protected]
Dear Rakesh Agarwal,

Your complaint has been closed as on April

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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