[Resolved]  Godrej Storewell — Problems with brand new storewell

Hi,

I have purchased a Godrej Storewell on last sunday (10-May-2009) from Sarada Agency, Velachery, Chennai. Model - H1, Colour - Burgundy. There are 3 compliants related to it.

1. The main handle is not working properly - It is very tight and not getting closed in one go, we have to press it very hard downwards to close it. The screw is also loose and if we tighten it then it the handle becomes even toghter.

2. Inside the storewell the colour is coming out and the surface is not very smooth in some places. We are scared to keep our expensive sarees and suits inside.

3. The front panel is having patches which are looking very bad.

I have registered a complaint at Sarada Agency, the person came and said there is no problem and he will send a person to put some oil in the handle to make it smooth. Till now nobody came.

I am not sure what to do now, i dont want this storewell and wants to get my money back or replace with a problem free storewell.

Ajit Varshney
[protected]@yahoo.com