Goibibo.com — Not responding to my urgent problems in rescheduling of the booked ticket.

Address:

Uttar Pradesh

I wanted to reschedule my booked ticket. For this the verification code was to be sent on my mobile,but i didn't received any. So i registered my problem but they didn't take any action. The rescheduling was important , so i called the customer care. But the customer care services are further more frustrating, they charge you for the call but never connect you to the customer care. This is highly irresponsible on their part. If they continue to delay to look into my problems, then the prices will rise for the rescheduling and they will be profited. Morever i am also not able to cancel the ticket as this procedure too requires verification code. I no longer wish to reschedule rather i want to cancel my ticket and want strict actions against them !!