[Resolved]  Goibibo — Fraud Booking

Address:Central Delhi, Delhi

Hello,
Nitin this side, I booked two tickets from Delhi to Mumbai from goibibo on Dec 6,2011. Travel date was Dec7, 2011. I got Bookingid/PNR No: BR111206AIR272234 against the bookings. I have got acknowledgement mail from goibibo with status waiting for airline confirmation. Later on (6th dec)
evening i received a call from goibibo that my booking are not confirmed and i need to pay rupees 2000/- more for confirmed tickets. Obviously i denied as i have already made full payments that has been asked at the time of booking.
They said airline(goair) has exceeded the amount and you have to pay more and if i don't wanna pay more i can proceed with cancellations and if i wouldn't they will abort my bookings from there end.
I warn them what ever they are doing is wide of the mark and if they do so i will lodge a consumer complaint against them.
They didn't bother and proceeded with cancellation.
When i confirmed with Go Air customer care i got to know no reservation has been made either on my name nor on wife name.

PFA

NOTE: Whenever we are purchasing/Ordering anything online amount shown corresponding to product has to be paid(That's what i paid), There is no mean that you are asked to pay more for same as price/demand is up now.

Would also like to request people not to go with any kind of bookings with such a fake site.

Please help to resolve this. I need strict action should be taken against them.

//Nitin
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Nitin,

Greetings from goibibo.com!

We are really sorry for the inconvenience. Please tell us whether you have received your refund or not.
Please confirm so that we can check & update you asap.

Regards,
Team Goibibo

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