Goibibo Flight — refund of money

Address:

Bangalore, Karnataka

hi
2 of my transactions failed during booking.money deducted from my account.
its been 5 days,still i dint get the refund.
Trn ids[protected]Feb)and[protected]Feb).
please look into and reply back.
i dont know y it takes so much time to refund.

thanks
Pradipt mohapatra
pradipt.[protected]@gmail.com
[protected]