[Resolved]  Gokul Milk — Inferior quality of milk

Dear Sir,
I have been using Gokul milk for over 18years now.
I buy the full cream milk and am aware of the kind of cream that I get.
I have noticed for last 3 months, now that the milk does not have the kind of cream that it orginally had.
I suspect the milk packets are tampered with.
In between also the prices of milk has also gone up which we are paying, but we are not getting the same quality of milk.
CAN THIS BE LOOKED INTO.
With thanks,
Mrs Dabade.
BEST Officers' Quarters, Parel,
Mumbai - 400012.

Gokul Milk
Inferior quality of milk
Dear Sir,
I have been using Gokul milk for over 40 years now.
I buy the full cream milk and I am aware of the kind of cream that I get.
I have changed the supplier recently due to late delivery of milk.The new Milk supplier Mr.Nagendra ( Ph: [protected]) & Mr. Yogesh ( Ph: [protected] )started supply since 4th Mar 2011.I have noticed that the milk does not have the kind of cream that it orginally had.I had brought it to the suppliers notice, but the quality did not changed.
On 23rd March I had observed, the sealing is tampered and showed it to him, he had accepted the fact as it was visible.Supplier is charging 3 Rs. extra than the MRP ( 37 Rs.)and on top of that milk packets are tampered.
Price of milk is going up, but we are not getting the same quality of milk.
CAN THIS BE LOOKED INTO.
With thanks
Mrs Tawde
Chincholi under,
Malad west

Mumbai 400064

We live at Mohammedali Road and have been buying Gokul Buffalo Milk half litre every day. From the last 2 months the printed price is 18.50 on the pouch of half litre milk but we are asked to pay Rs 19. The reason given to us by the milk shop on mohammed ali road for the same is "Company ne rate badha diya aur bohot jald Rs 19 wala bag mein dudh ayega." To which i fail to understand how can such a big company print thousands rather lakhs of extra milk bags much much before production. And if they have done so, either they should get the prices corrected or supply the milk at the same price. Why are we "the customers" cheated like this for months long. If it was 1 or 2 days it was acceptable but now its almost 2 months which is highly unacceptable.

Also the expiry date of the milk should be printed as clearly as the price. The perforated date is barely seen or noticed buy aged or uneducated people which causes them to buy spoiled milk.

We have faced the milk spoilage problem for continuously 3days in the month of May to which again we did not get any proper response. After which a lot of people of this area have stopped buying Gokul Milk.

This way you will only lose business and name.

If these problems are not resolved immediately with a proper feedback on my email zainab.[protected]@gmail.com, [protected]@hotmail.com we will be forced to register a complaint in the consumer forum.